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Manager, STAMC Retail Unsecured Recovery TH
Ejox (CX_7) · Thailand
About The Role
- Strategy Development
- Design and implement collection/NPA sale strategies across different non legal and leverage stages.
- Define rules for OA reassignment.
- Optimize collection flows to increase recovery while reducing costs
- Data Analysis & Reporting
- Analyze/ Monitor Collection strategy and NPL sale.
- Monitor KPIs such as:
- Recovery rate
- Legal SLA
- NPA sale
- Build dashboards and reports to track performance
- Process Optimization
- Work with operations teams to improve collection / NPA sale efficiency and develop procedure
- Test new strategies (A/B testing, champion/challenger models)
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