Installation Manager

One Goal, One Passion - Growth is Everything at Window Nation

Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow professionally and grow personally. We know that we all grow together at Window Nation, and we are proud of that. One Goal, One Passion - Growth is Everything at Window Nation.

Core Role Responsibilities

• Select, monitor and validate 1099 installation crews, document and maintain skill matrix. Process install pay.
• Responsible for warehouse operations to include adequate inventory of installation materials is maintained at all times and scheduled warehouse auditing
• Serves as customer service liaison when install related problems arise
• Oversees job sites to ensure quality installs are complete; performs measures and services as needed
• Responsible for quality job inspections to ensure crew performance is at the highest standards

Basic Qualifications

• High school diploma, GED, or equivalent education
• 4+ years of relevant leadership experience in construction, installation, field operations, or similar industries
• 4+ years of general construction knowledge
• 3+ years of experience in a field-based or home services environment
• 1+ years of experience with window installation, measuring, or servicing windows
• Experience managing or coordinating installation crews, including 1099 installers
• Valid driver’s license and a driving record that meets company insurance standards
• Driving record that meets company’s insurance standards

Preferred Skills & Experiences

• Bachelor’s degree in business, operations or construction management, or related field
• Background in warehouse management
• Strong proficiency level in Microsoft Office Suite (Excel, Word, PowerPoint, Teams, Outlook, etc.)
• High level proficiency with CRM systems; experience with Salesforce or Microsoft Dynamics is a plus
• A customer-centric mindset with the ability to build trust and resolve issues quickly
• Demonstrated success in fast-paced, deadline-driven, and high-pressure environments