BI Account Manager Specialist

• We are looking for an Account Manager specialist in Business Information, Credit Risk Managemnent, Consumer Information for risk and fraud purpose.
• What you’ll need to bring to the role & Experian

• Degree in Business Administration, Marketing, Statistics, Mathematics or relevant field.
• 4+ years of experience.
• Create, determination
• Fluency in data, analytics and business process management
• Commercial and negotiation skills

• Work that matters - What you’ll be doing
•  

• Achieve a total revenue target and a new business target.
• Identify main contacts within existing accounts; cross selling and upselling accordingly.
• Develop and maintain account plan to support revenue goals and objectives.
• Build and implement an effective contact strategy.
• Understand Experian's proposition. Have broad knowledge of the market we operate in and our competitors.
• Forecast accurately and consistently on a monthly basis and effectively manage client debt.
• Ensure all Indicators surrounding client contact, retention, and growth are met.
• Actively contribute to a culture that achieves the business goals, delights customers and keeps consumer advocacy at the heart of everything we do.
• Ensure that good client / consumer outcomes are at the centre of all operational activity.
• Deliver great clients and consumers service and want to exceed client / consumer expectations.
• Follow all regulatory requirements within role responsibility and escalate issues quickly.
• Pro-actively identify risks and make recommendation to mitigate these.
• Understand and follow specific regulatory obligations and company policies and procedures.
• Understand and participate in Improve Performance ensuring stretching personal goals and personal development plan.
• Comply with the Training and Competency requirements and complete required training in a timely manner
• You will report to Head of Sales

 

• Experience in companies that sell Software as a Service (SaaS) to mid-sized and large businesses, such as ERP and CRM solutions.

Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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