Service Advisor - McCarthy Subaru

We are growing in our Service department at McCarthy Subaru- Lawrence ! This is a great opportunity for someone with 2+ years experience looking to join a growing organization.

Essential Duties and Responsibilities

• Meet and greet all service customers immediately upon drive in.
• Service Advisor is responsible for scheduling work to be performed, identifying, documenting and selling needed repairs and scheduled maintenance for customers.
• Works with customer and technician to identify needed repairs and maintenance.
• Estimates cost of mechanical and maintenance repairs needed and advises customer on suggested services and related costs.
• Quality checks customer vehicle upon completion.
• Maintains Customer Satisfaction scores at or above dealership standards.

Job Requirements

• 2+ years Automotive Service Advisor experience.
• Reynolds & Reynolds DMS knowledge preferred but not required.
• Must be able to stand and walk around for extended periods of time.
• Candidates must have excellent customer service skills. A basic knowledge of automotive systems would be a plus but is not mandatory.
• A great work ethic!

McCarthy Employment Perks

• Closed on Sundays!
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Health Savings Account
• 401(k) with Company Match
• Paid Vacation and Holidays
• Employee Discounts on Vehicles, Service & Parts
• Employee Assistance Program
• Referral Bonuses
• Paid Training
• Community and Charity Involvement

If this sounds like the job for you - apply now!