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Middle-Senior Client Delivery Manager

Talentgrator · Prague, Czech Republic

Operations ManagementSenior LevelQuick applyfull-time9 days ago

About The Role

  • Own end-to-end delivery for a portfolio of B2B clients, ensuring timely and high-quality execution
  • Coordinate communication between clients and internal teams (Development, QA, Analytics, Product)
  • Align client roadmaps with internal development cycles and release plans
  • Monitor project progress, delivery timelines, risks, and dependencies
  • Identify bottlenecks and proactively propose solutions to maintain delivery stability
  • Manage resource allocation and capacity planning across multiple workstreams
  • Drive customer satisfaction by collecting feedback and improving delivery processes
  • Manage stakeholder expectations regarding scope, priorities, and technical feasibilityMaintain clear documentation and reporting in Jira and Confluence
  • Continuously improve delivery workflows and team collaboration processes
  • 2+ years of experience in Delivery Management, Project Management, or Program Coordination within IT
  • Strong understanding of Software Development Lifecycle (SDLC)
  • Practical experience with Agile methodologies (Scrum, Kanban)
  • Ability to understand technical documentation and communicate effectively with engineering teams
  • Strong command of Jira and Confluence
  • Excellent stakeholder management and communication skills
  • Strong analytical and problem-solving skills
  • Ability to work in a complex multi-project environment and effectively prioritize tasks
  • Technical education is preferred
  • English - B2+ (for negotiations, presentations, and daily communication)
  • Experience in iGaming will be a strong advantage
  • 25 vacation days and 5 family days yearly
  • Flexible start to the workday
  • Support from a professional corporate coach and psychologist
  • Regular internal and external activities, workshops, trips, and corporate events
  • Access to our internal knowledge base, meetups, and team-building activities
  • Ongoing training in new technologies and continuous professional development support

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