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Sales Operation Executive (OGC)
SGS Β· Ho Chi Minh City, Tay Thanh, Vietnam
About The Role
- Handle incoming inquiries and proactively contact potential clients; prepare and follow up on quotations based on client requirements (samples, TAT, test scope, pricing).
- Manage documentation processes including application forms, contracts and billing details, ensuring accuracy and completeness.
- Coordinate sample submissions and track progress; communicate with clients on sample status, pending documents and reporting timelines.
- Support client management by handling feedback, complaints and maintaining relationships with existing accounts.
- Work closely with laboratory, customer service and operations teams to ensure smooth service delivery.
- Drive sales effectiveness through process improvement, reporting, marketing materials preparation and follow-up on outstanding payments.
- At least one year experience in oil & gas, Industrial Lubrication, Electrical Engineering, Rotating Equipment Maintenance or related fields.
- University degree in a relevant field.
- Excellent communication and phone-handling skills.
- English level B equivalent.
- WHY JOIN SGS?
- At SGS, you donβt just join a company β you join a global community of experts shaping a safer, smarter and more sustainable world.
Hereβs what you can expect when you grow your career with us
- π A truly global environment β collaborate with international teams and unlock opportunities across SGSβs worldwide network
- βοΈ Flexible ways of working β supporting balance, productivity and modern work styles
- π± Sustainability in action β embedded in everything we do, from operations to client solutions
- π Continuous learning & development β build your skills through structured programs and real-world experience
- π Career mobility β grow locally or explore international career pathways within SGS
- π Well-being & employee benefits β including health programs, engagement activities and exclusive SGS Rewards platform
BRING YOUR WHOLE SELF TO WORK
- At SGS Vietnam, we believe that diversity fuels innovation and drives stronger outcomes.
- We are committed to building an inclusive workplace where people of all backgrounds, experiences and perspectives are respected, valued and empowered to succeed.
- We welcome applications from individuals of all ages, abilities and communities, and we are dedicated to creating equal opportunities for everyone.
- By embracing diversity and inclusion, we continue to foster a workplace that is collaborative, forward-thinking and truly representative of the communities we serve.
- π© Apply now to join our team: [email hidden β sign in]
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