Account Director

As a Sales Account Executive for Infor's Installed Base, you will manage long-term relationships with existing customers and drive sustainable, repeatable revenue growth. Acting as a trusted advisor, you will identify opportunities, guide customers through Infor’s solutions, and ensure continued value delivery.

You will play a central role in orchestrating account strategies, leveraging cross-functional resources, and achieving ambitious sales targets while building strong, consultative relationships with key stakeholders.

A day in the Life typically includes

• Manage and grow a portfolio of existing Infor customers across your territory
• Serve as the main point of contact, coordinating internal teams to address customer needs
• Build strategic account plans and conduct regular check-ins with priority clients
• Identify new sales opportunities (white space) and lead value-driven conversations
• Conduct in-person and remote meetings with cross-functional stakeholders (CIO, CFO, Operations, etc.)
• Maintain CRM (SFDC) and forecasting tools (Clari) with accurate, up-to-date insights
• Use MEDDPICC methodology to qualify and advance sales opportunities

Basic qualifications

• Fluent in French and English (written and spoken)
• Proven experience in enterprise software sales or B2B account management
• Proficiency in Value Selling, C-Level engagement, and opportunity management
• Strong CRM knowledge (Salesforce preferred) and forecast discipline using Clari
• Advanced presentation skills and strong command of PowerPoint and Excel
• Ability to build and execute structured territory and account plans
• Experience engaging with senior stakeholders across IT and business functions

Preferred qualifications

• Familiarity with MEDDPICC qualification framework
• Experience in the Manufacturing, Supply Chain, or Finance sectors
• Working knowledge of GenAI tools like ChatGPT, CoPilot, or Le Chat
• Multilingual proficiency is a plus