Senior Strategic Partner Manager

What You'll Do

• Own the day-to-day management of strategic partnerships from post-signature through renewal or conclusion, partnering closely with Business Development, Product, Marketing, and other cross-functional teams.
• Serve as the primary point of contact for assigned partners, building trusted relationships and delivering an outstanding partner experience.
• Lead partner launches by coordinating timelines, managing operational activities, and resolving issues quickly and effectively.
• Build strong relationships across partner organizations through regular business reviews, performance discussions, and strategic planning sessions.
• Collaborate with partners to develop and optimize marketing initiatives that increase awareness, drive user acquisition, and support conversion from Free to Premium.
• Identify opportunities to expand existing partnerships and support the successful launch of new products and services.
• Partner with Product Operations to identify feature enhancements, process improvements, and workflow efficiencies that improve partner management at scale.
• Analyze campaign performance, customer behavior, and business metrics to generate actionable recommendations that improve marketing effectiveness and commercial outcomes.
• Share insights, learnings, and best practices across internal teams to influence future partnership strategies, product improvements, and commercial opportunities.

Who You Are

• You have 6+ years of experience in strategic partnerships, partner management, alliance management, global account management, or subscriber acquisition.
• You bring experience from one or more of the following industries: management consulting, telecommunications, media, content distribution, or subscription-based consumer products or services, with strong knowledge of the European market.
• You understand commercial agreements, operational processes, marketing channels, and the metrics that drive customer acquisition, engagement, and retention.
• You have experience collaborating across Product, Engineering, Marketing, Operations, and Business Development teams.
• You build trusted relationships and communicate effectively with stakeholders at all levels, using influence and collaboration to drive successful outcomes.
• You enjoy solving complex problems, take ownership of your work, and adapt confidently in fast-changing environments.
• You use data to inform decisions, identify opportunities, and develop compelling recommendations that support business growth.
• You know how to prioritize competing initiatives while maintaining strong attention to detail and delivering high-quality work.
• You communicate clearly, present ideas confidently, and collaborate effectively across distributed teams.
• You are fluent in English.
• Experience working with telecommunications partners is beneficial.
• Experience using AI tools to improve productivity, analysis, or workflows is beneficial.

Where You'll Be

• This role is based in London.
• We offer you the flexibility to work best! There will be some in person meetings, but still allows for flexibility to work from home. We ask that you come in 2-3 times per week.