Sr. Software Engineer

Essential Job Duties

• Develop, maintain, and enhance backend services, APIs, and integrations supporting caregiver platform capabilities.
• Contribute to the design and implementation of scalable, secure, reliable, and high-performing technical solutions.
• Participate in architecture, design, and code reviews to ensure adherence to engineering standards, security best practices, and quality requirements.
• Collaborate with Product Managers, architects, and other stakeholders to translate business requirements into technical solutions.
• Troubleshoot and resolve complex production issues, perform root cause analysis, and implement preventative improvements.
• Contribute to platform modernization initiatives, including cloud-native architectures, microservices, and automation practices.
• Implement secure coding practices and support compliance with healthcare regulations, privacy requirements, and organizational security standards.
• Monitor and optimize system performance, reliability, scalability, and operational health.
• Mentor junior engineers and share technical knowledge to promote engineering best practices across the team.
• Stay current with emerging technologies, healthcare industry trends, and software engineering best practices to continuously improve platform capabilities.

Other Job Duties

• Other duties as assigned by supervisor or HHAeXchange leader.

Travel Requirements

• Travel up to 10%, including overnight travel

Required Education, Experience, Certifications and Skills

• Bachelor's or master's degree in Computer Science, Engineering, or a related field, or equivalent significant industry experience.
• 5+ years of professional software engineering experience, with strong expertise in backend application development within a product-focused organization.
• Experience designing, building, and delivering large-scale, high-performance, and highly available backend services and distributed systems.
• 2+ years of experience in the healthcare domain, with strong understanding of healthcare systems, data privacy, and regulatory compliance requirements.
• Strong hands-on experience with cloud platforms (AWS), including microservices, serverless architectures, and cloud-native design patterns.
• Proficiency in C#/.NET and Python, with a track record of building and operating high-volume, production-grade API and services.
• Solid understanding of data storage technologies, including relational databases (PostgreSQL, SQL Server) and NoSQL systems, with the ability to diagnose and resolve performance and scalability bottlenecks.
• Experience with frontend technologies such as Angular is preferred.
• Experience with containerization and orchestration technologies such as Docker and Kubernetes.
• Strong understanding of application security, identity and access management, and secure coding practices, with experience building compliant systems (HIPAA, OWASP).
• Experience using AI-assisted development tools (e.g., Cursor AI, GitHub Copilot) to improve engineering productivity and code quality.
• Exposure to AI/ML-enabled solutions, particularly within healthcare or patient-care workflows, is preferred.
• Excellent troubleshooting and debugging skills across complex, distributed systems.
• Experience working in Agile environments and driving DevOps practices, including CI/CD, observability, and operational excellence.
• Demonstrated ability to mentor engineers, participate in design discussions, and promote engineering best practices within the team.
• Strong analytical and problem-solving skills, capable of delivering pragmatic, scalable, and innovative solutions.
• Excellent verbal and written communication skills, able to clearly articulate complex technical concepts to both technical and non-technical stakeholders.
• Curiosity and ownership mindset, with a passion for understanding complex codebases and continuously improving system design and quality.