Leave Specialist

Summary: Provides a variety of support and issue resolution duties to customers in the areas of employee leaves of absences.

Requirements

Tasks/Accountability include, but are not limited to

• Ensure policy adherence, data entry, and research for employee leaves of absences
• Understand federal and state laws in leave processing for the organization’s footprint
• Timely and accurate responses to customer inquiries through a ticketing system, phone, and/or email
• Provide clerical/administrative support to a high volume leave and employee service functions
• Research and resolve employee issues and corrects errors as necessary

Qualifications

Required

2 + years leave processing experience

Preferred

• Multi-state leave processing experience
• Experience in working with a TPA to administer employee leaves
• PeopleSoft experience or equivalent software
• Experience in high volume leave processing in an employee or customer service matrix

Steve Shaw

Tech Providers, Inc.

404-594-5767

TechProviders.com