Technical Support Representative

Duration: 6+ Months

Job Summary

The Co-op Support Representative is the primary customer point-of-contact for Sales and Dealer customers' Co-op related issues.

The Co-op Service Analyst provides end to end support including

• Answering inbound calls
• Handling Sales force cases and returning voice message
• Performing Co-op data entry, product troubleshooting, service issue resolution
• Performed Quality and review of graphics and website content
• Account information maintenance while educating Clients Dealer customers and salespeople about the Media Co-op products, processes, and systems.

Skills

Customer Service

Data Entry

Troubleshooting

Call support

Steve Shaw

Tech Providers, Inc.

404-594-5767

TechProviders.com