Billing Implementation Specialist

• Current (within 6 months) and minimum 2 years’ experience in Billing.
• Candidate must meet the current billing requirement experience with above average to advanced Excel skills.
• Strong analytical skills and a wide degree of creativity & latitude is expected.
• Applies knowledge of commonly-used concepts, practices, and procedures within particular field.
• Above average to advance level experience in Excel to include v-lookups and functions usage.
• Strong written and verbal communication skills are a must as in this role requirements include communicating with the customer, and internal teams.
• Typically reports to a manager.

Responsibilities

• Performs customer-facing duties and makes determination of electronic or custom billing needs.
• Participate in implementation of new accounts that require electronic and/or custom billing.
• Work closely with Account Managers, Implementations teams and customers to determine customer requirements.
• Complete customer electronic billing setup, processing, and update requests.
• Meet all specified deadlines for electronic billing set ups, billing distribution, providing billing samples, and assigned projects.
• Follow up with the customer after their initial billing to confirm that everything is flowing properly to meet customer expectations.
• Identifying and resolve billing issues with prompt resolution.
• Maintain accurate, up to date, properly stored account/implementations notes and records pertaining to customer billing.
• Document and update all customers and specific needs for customer billing.
• The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
• Will create, send, modify, enhance and streamline electronic billing files for the large complex business to business customers.
• Current (within 6 months) and minimum 2 years’ experience in Billing.
• Above average to advance level experience in Excel to include v-lookups and functions usage.
• Strong written and verbal communication skills are a must as in this role requirements include communicating with the customer, and internal teams.

Ishan Sharma

• Tech Providers, Inc.
• (404) 594-6193