Interpreter Project Coordinator

• As a Project Coordinator for Interpretation Services you will serve as support to existing clients and manage
• and coordinate the completion of interpretation and language assessments projects. This is a dynamic role
• where you work closely with the clients as well as the sales teams to ensure the highest quality of standard
• for all projects you oversee.

Position responsibilities

• Consult and educate Sales team and clients regarding language assessments options and the coordination process.
• Liaise with clients and Sales team to ensure that individual projects are set up appropriately.
• Oversee the execution of projects with keen attention to detail, resulting in a successful meeting or assessment.
• Manage all logistical matters related to interpretation meetings and language assessments from beginning to end, working with clients, language raters and interpreters.
• Ensure deadlines are met with the interpreters and language raters according to projects
• Comply with internal regulations, processes and procedures in line with ISO standards.
• Discuss issues with clients, Sales team, language raters and interpreters, and creatively problem solve to alleviate issues, including trouble-shooting problem projects or events.
• Juggle multiple projects and priorities simultaneously in a fast-paced environment.
• Understand and abide by individual project instructions.
• Establish and maintain excellent relationships with contract interpreters, language raters, Sales team and clients.
• Negotiate rates on a broad scale or on a project by project basis with contract vendors.
• Clearly and effectively communicate any issues/updates/caveats or additional information to Sales team or clients as soon as that information is available.