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Client Service Coordinator

QIMA · Hangzhou, Zhejiang, China

Client RelationsEntry LevelQuick applyfull-time9 days ago

About The Role

The Client Service Coordinator will be responsible for maintaining good relations with our clients. This position will report directly to the Client Service Supervisor.

Key Responsibilities include

  • Communicates efficiently with clients: providing quotations, processing orders, and responding to messages.
  • Handles some sensitive issues, such as when a client needs a polite reminder to pay an overdue invoice
  • Helps our clients to use our online platform, and encourage them to try out its many useful functions 

In order to succeed in this role, you have

  • A university degree graduate of Business or any related course
  • Some work experience in a similar position (at least 1 year)
  • Open to fresh graduates who are highly trainable
  • Good command of English

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