Property Operations Coordinator

Property Operations Coordinator (Buildium, PropertyMeld, Bilingual – Remote, U.S. Hours)

About the Role

• We’re hiring a Property Operations Coordinator to support day-to-day property management operations, tenant communication, and maintenance coordination across multiple markets.
• This is a high-execution role where you’ll handle inbound communication, manage work orders, coordinate vendors, and keep systems organized and up to date .
• If you’re fluent in English and Spanish , experienced with Buildium and PropertyMeld , and thrive in fast-paced operations — this role is for you.

Responsibilities

Client, Tenant & Owner Communication

• Serve as the first point of contact for tenants, owners, and vendors via phone and email
• Respond to inquiries in English and Spanish promptly and professionally
• Escalate urgent or complex issues to the appropriate stakeholders

Maintenance & Work Order Management

• Manage maintenance requests using Buildium and PropertyMeld
• Triage, prioritize, and assign work orders based on urgency
• Dispatch vendors, track progress, and follow up through completion
• Ensure accurate documentation of all maintenance activities

Operational Coordination

• Create, assign, and track operational tasks within the system
• Coordinate inspections, showings, and property access
• Prepare and send notices (late notices, violations, renewals)
• Support move-ins and move-outs

Process & Systems

• Follow Standard Operating Procedures (SOPs) for consistency and compliance
• Maintain organized, audit-ready records for properties, tenants, and vendors
• Identify workflow gaps and suggest process improvements

Requirements

• 2+ years of experience in property management, operations, or customer-facing roles
• Hands-on experience with:
• Buildium (required)
• PropertyMeld (required)
• Fluency in English and Spanish (spoken and written)
• Strong phone presence and written communication skills
• Ability to manage high volumes of calls, tasks, and work orders
• Highly organized with strong attention to detail
• Comfortable working remote during U.S. business hours

Nice to Have

• Experience supporting residential property portfolios across multiple markets
• Vendor coordination and maintenance management experience
• Familiarity with remote teams and distributed operations
• Exposure to U.S. property management workflows

Tools & Tech

• Buildium
• PropertyMeld
• Property management systems
• Communication tools (phone, email)

Why Join

• Be a key part of property operations and tenant experience
• Work in a structured, process-driven environment
• Opportunity to improve workflows and operational systems
• Fully remote role with consistent, execution-focused work
• High-impact role supporting multiple properties and stakeholders

What Success Looks Like

• Fast, professional response to tenant and owner inquiries
• Maintenance issues resolved on time and efficiently
• Accurate and well-maintained system records
• Strong vendor coordination and follow-through
• Reduced operational errors and escalations

Apply Now

• If you’re a Property Operations Coordinator who thrives in communication, systems, and maintenance coordination , we’d love to hear from you.
• Apply now and help keep property operations running smoothly and efficiently.