People Operations Specialist

Responsibilities

Employee Lifecycle & Operations

• Support a seamless onboarding and offboarding experience for HQ (corporate) and Field employees, including background checks, I-9 compliance, systems access, documentation, and Workday data management
• Assist with employee changes including promotions, compensation updates, transfers, and any assigned business process.
• Support new hire orientation and contribute to onboarding program improvements to ensure a high-quality experience for HQ (corporate) and Field employees
• Assist with employment documentation management including offer letters, employment agreements, and other onboarding documents.
• Partner with the Sr. People Manager to support alignment and operational execution across key initiatives

Data Integrity & Compliance

• Maintain accurate, audit-ready employee records and documentation to support compliance with federal, state, and local regulations
• Maintain accurate employee records and data integrity across HR systems including Workday and external systems such as Mind Body Online (MBO)
• Help maintain Workday Help Articles and SOPs to support enablement and clarity across HQ (corporate) and Field teams

Employee Experience & Operational Support

• Serve as a point of contact for HR related inquiries via email and Workday Help Cases.
• Manage Workday transactions for employee lifecycle.
• Support benefits enrollment and life event questions in partnership with Total Rewards
• Partner with Talent Acquisition, Finance, Payroll, IT, and other cross-functional teams as needed

Qualifications

• 2-3 years of experience in People Operations or HR Operations
• Workday experience required
• Experience supporting moderate to high-volume hiring environments
• Working knowledge of HR compliance and documentation standards
• Strong attention to detail and process orientation
• Clear written and verbal communication skills with the ability to collaborate across teams
• Comfort working in HR systems to maintain employee records, document cases, track actions, and pull reports
• Ability to handle sensitive and confidential information with professionalism and discretion
• Proficiency with Google Suite and Microsoft Office, including Excel for tracking and reporting
• HR certification (PHR or SHRM-CP) a plus
• Competitive starting salary, based on experience
• Bonus eligibility based on performance
• Monthly cell phone stipend
• 401(k) with employer match
• Medical, dental, and vision insurance
• Paid parental leave and parental pay benefits
• Free telehealth services
• Employee Assistance Program (EAP)
• Pre-tax commuter benefits
• Flexible PTO
• Free drop-in classes at [solidcore]
• And more!