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Virtual Assistant

Pavago · Remote, El Salvador

General Office SupportEntry LevelRemoteQuick applyfull-time9 days ago

About The Role

  • Virtual Assistant (Executive Support / CRM / Operations) – Remote
  • Executive Support | CRM Management | Operations Coordination

Position Type: Full-Time, Remote

Working Hours: U.S. Business Hours (flexible based on client needs)

About the Role

We’re hiring for our client, a growing U.S.-based company, seeking a Virtual Assistant (VA) to support daily operations, communication, and execution across multiple business functions.

This is not a passive admin role.

You’ll act as a reliable execution partner — helping manage priorities, organize communication, maintain systems, and ensure nothing falls through the cracks.

This role is ideal for someone who

  • Is highly organized and proactive
  • Communicates clearly and professionally
  • Thrives in fast-moving remote environments
  • Can manage multiple responsibilities independently

If you enjoy keeping operations organized and supporting teams behind the scenes, this role could be a strong fit.

What You’ll Own

Calendar, Inbox & Administrative Support

  • Manage calendars, meetings, and scheduling across multiple time zones
  • Organize inboxes, prioritize messages, and flag urgent items
  • Draft professional emails, documents, and communication
  • Prepare meeting notes and track follow-up items
  • Ensure deadlines and priorities stay organized

Data & System Management

  • Maintain records and databases using:
  • Google Sheets
  • Microsoft Excel
  • HubSpot
  • Salesforce
  • Other CRM systems
  • Keep data accurate, updated, and properly organized
  • Organize files and documentation across:
  • Google Drive
  • Dropbox
  • Microsoft SharePoint

Research & Task Execution

  • Conduct research on:
  • Competitors
  • Vendors
  • Market trends
  • Business insights
  • Compile findings into organized summaries or presentations
  • Support ad hoc operational requests and special projects

Client, Vendor & Communication Support

  • Respond to client inquiries or route communication appropriately
  • Follow up with vendors and stakeholders on outstanding items
  • Ensure communication remains timely, organized, and professional
  • Help maintain positive client and vendor relationships

Operations & Project Support

  • Assist with:
  • Invoicing
  • Expense tracking
  • Light bookkeeping (if required)
  • Maintain project trackers using:
  • Asana
  • Trello
  • Notion
  • Monday.com
  • Keep workflows and operational systems updated and organized

What Makes You a Strong Fit

  • You are highly organized and detail-oriented
  • You take initiative without constant direction
  • You communicate clearly and professionally
  • You can manage multiple tasks without losing track
  • You are reliable, proactive, and consistent with follow-through
  • You enjoy supporting operations and improving organization

Required Experience & Skills

  • 1–2 years of experience in:
  • Virtual Assistant roles
  • Administrative support
  • Operations coordination
  • Executive support
  • Strong proficiency with:
  • Microsoft Office
  • Google Workspace
  • Excellent written and verbal English communication skills
  • Strong time management and organizational abilities
  • Ability to work independently in remote environments
  • Reliable internet connection and professional remote setup

Nice to Have (Top Candidates)

  • Experience with CRMs such as:
  • HubSpot
  • Salesforce
  • Zoho
  • Familiarity with:
  • QuickBooks
  • Xero
  • Experience supporting:
  • Founders
  • Startups
  • Remote teams
  • Experience managing multiple clients or executives simultaneously

What a Typical Day Looks Like

  • Manage calendars and inboxes while prioritizing urgent tasks
  • Update CRM records and organize operational documents
  • Prepare reports, summaries, and presentations
  • Conduct research for ongoing projects
  • Follow up with vendors, clients, and stakeholders
  • Review outstanding tasks and prepare next-day priorities

In short: you ensure operations run smoothly, communication stays organized, and nothing slips through the cracks.

Key Metrics (KPIs)

  • Tasks completed accurately and on time
  • Zero missed meetings or scheduling conflicts
  • Fast, professional communication response times
  • Organized and up-to-date records and systems
  • Positive feedback from clients and stakeholders

Why This Role Stands Out

  • High ownership and autonomy
  • Exposure to multiple business functions
  • Opportunity to grow into:
  • Operations Manager
  • Executive Assistant
  • Project Coordinator
  • Strong exposure to startup and operational environments

Apply Now

If you are highly organized, proactive, detail-oriented, and reliable with follow-through, this role offers an opportunity to become a critical operational partner within a growing remote team.

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