Sales Representative

• Respond to inbound sales inquiries through email, phone, chat, or social media channels
• ●
• Conduct outbound prospecting and lead generation to identify potential clients and
• business opportunities
• ●
• Qualify leads and schedule appointments or demos for the sales team
• ●
• Build and maintain strong relationships with existing and prospective clients
• ●
• Manage and update CRM systems with accurate customer and sales information
• ●
• Prepare quotations, proposals, contracts, and sales presentations
• ●
• Follow up on leads, proposals, and pending client requirements to drive conversions
• ●
• Coordinate with marketing and operations teams to ensure smooth client onboarding
• and service delivery
• ●
• Monitor sales pipelines, track progress, and provide regular sales reports
• ●
• Support account management activities and maintain customer satisfaction
• ●
• Assist in achieving monthly and quarterly sales targets and KPIs
• ●
• Conduct market research and competitor analysis to identify trends and opportunities
• ●
• Handle customer concerns or inquiries professionally and escalate issues when
• necessary
• ●
• Maintain organized records of communications, transactions, and client interactions
• ●
• Participate in sales meetings, training sessions, and strategy discussions
• ●
• Maintain regular follow-ups with warm leads and inactive clients to maximize sales
• opportunities
• ●
• Coordinate with external clients to gather requirements and provide product or service
• information
• ●
• Identify upselling and cross-selling opportunities within existing accounts
• ●
• Prepare and submit accurate sales forecasts and pipeline updates to management
• ●
• Support onboarding of new clients by ensuring smooth handoff and documentation
• completion
• ●
• Track customer feedback and communicate insights to improve products, services, and
• sales processes
• ●
• Assist in developing sales scripts, templates, and outreach strategies
• ●
• Attend virtual networking events, webinars, or industry meetings to generate new
• business opportunities
• ●
• Ensure all sales activities comply with company policies and procedures
• ●
• Collaborate with the recruitment or operations team to align client expectations and
• delivery timelines

Requirements

• ●
• At least 2 years of experience in sales, inside sales, customer service, or business
• development
• ●
• Strong verbal and written communication skills in English
• ●
• Excellent negotiation, persuasion, and relationship-building skills
• ●

Proficient in Google Workspace or Microsoft Office Suite

• ●
• Familiarity with CRM platforms such as HubSpot, Salesforce, Zoho, or Pipedrive
• ●
• Ability to manage multiple leads and prioritize tasks effectively
• ●
• Strong organizational and time management skills
• ●
• Goal-oriented mindset with the ability to work independently and as part of a team
• ●
• Experience with sales reporting, lead tracking, and pipeline management is an
• advantage
• ●
• Comfortable working in a fast-paced and target-driven environment

Benefits

• ●
• Flexible work-from-home opportunity.
• ●
• Opportunity to contribute to a growing business by enhancing efficiency and client
• experience.
• ●
• Supportive and collaborative work environment.

Job Details

Job Type: Full-time

Benefits

• ●
• Paid training
• ●
• Work from home

Schedule

• ●
• 40 hours per week
• ●

Monday to Friday

• ●
• Night shift / Flexible shift