Workplace Coordinator (R-19472)

Shape the Future with Dun & Bradstreet

At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. For over 180 years, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers.

To provide first class visitor and customer experience to Dun & Bradstreet Warsaw office. Working within the Poland Workplace team, this role will be a diverse and busy role focusing on delivering an outstanding, safe and compliant office environment for team members, customers and visitors to enjoy. Excellent communication and administration skills are a must with concise organization skills.

This role is pivotal in the smooth operation of the Dun & Bradstreet office, giving our team members, visitors, and customers with their first and lasting impression, having great local knowledge this role will be responsible for promoting a positive office experience.

Responsibilities

• Office workplace representative & customer point of contact, covering the Front of House as required.
• Support Reception Services – meet and greet as you will be welcoming guests and visitors, provide support manage their enquiries in a professional and courteous manner.
• Site Safety and Security – championing site rules and being the point of contact for all safety and security enquiries.
• Facilities Administration – maintaining records, site notices, processing invoicing, assisting in organising the facilities elements of any office events and other administration relating to facilities matters in a proactive manner.
• Office maintenance: Understand the works Standard Operation Procedure to manage preventive and reactive requests and mitigate / avoid any impact to our customers.
• Coordinate cleaning requests, ensuring high quality of works to achieve pristine standards.
• Coordinating catering, incoming & outgoing mail, any other 3 rd party office services, stock control as required
• Own the facilities services, proactively showing a strong problem-solving ability approach to promote high level satisfaction to all our team members and customers.
• Managing and prioritizing tasks and queries as part of the day-to-day role, working closely with the front end and facility manager.
• Communicate in an open, honest, and transparent manner at all times with the ability to tailor the messages to a specific audience and their needs.
• Cover the Workplace Manager in times of absenteeism, and busy periods.

Essential Skills and / or qualifications

• Experience in a similar environment.
• Understanding of Health & Safety Regulations and compliance
• Excellent customer service, planning and organisational skills.
• Ability to respond fast and priorities work in an efficient manner.
• Team player with a proactive outlook and ability to multitasks, while working independently
• Strong interpersonal skills with the ability to interact and communicate effectively.
• Energetic, approachable, and representative of D&B, ensuring our customers and visitors feel welcome.
• Excellent PC and administration skills, with good knowledge of Microsoft Office.
• Good level of written and verbal communication skills, able to communicate at all levels
• Ability to always adhere to site rules and regulations.