Senior Director, Sales and Client Success for Intel Operations Accounts

Rhombus Power, Inc. delivers AI-powered predictive intelligence in real time for defense and national security organizations worldwide. Our mission-built products— Ambient AI and Guardian— are transforming strategic, operational, and tactical decision-making. By empowering the shift from reactive analysis to proactive, predictive intelligence and decision support, Rhombus Power is providing foresight and freedom of action when it matters most.

Come join our cross-disciplinary and world-class team that is delivering game-changing solutions to transform global security.

Learn more about Rhombus Power, Inc. and watch a demonstration of Guardian, our AI Platform here

• https://www.youtube.com/watch?v=3PxY6su1Q-Q
• https://www.youtube.com/@rhombuspower8558/videos
• https://www.youtube.com/watch?v=Iby5WVNfQiI

See the following articles to learn more about what we do

https://www.rhombuspower.com/news-and-media

About Rhombus

Rhombus delivers AI-powered predictive decision support software that transforms how military and intelligence organizations detect threats, assess risks, and make critical decisions. Our real-time platforms—Guardian and Ambient AI—fuse multi-source intelligence to provide commanders and analysts with decisive operational advantage when every second counts.

Positon Overview

We seek an exceptional leader—ideally a former senior intelligence or military officer or intelligence / defense senior executive—to serve as Senior Director, Sales and Client Success for Intel Operations Accounts. This is a mission-critical role at the intersection of cutting-edge AI technology and national security imperatives. Your mission: drive the adoption, expansion, and operational success of Rhombus' AI platforms across commands, agencies, and allied partners worldwide. You will own the complete customer lifecycle—from initial engagement through multi-year program expansion—ensuring our technology becomes essential infrastructure for defense readiness and coalition security.

This position demands the credibility to engage with four-star generals, cabinet-level officials, and national security leaders, combined with deep expertise in translating sophisticated AI capabilities into operational advantage. You will lead cross-functional teams, shape strategic requirements, and ensure our platforms deliver measurable mission impact.

Key Responsibilities

Product Line Ownership & Strategy

• Own the performance, adoption, and revenue growth of the Guardian and Ambient AI product line across defense and intelligence customers
• Define and execute go-to-market strategy aligned with defense modernization priorities and emerging operational requirements
• Partner with product and engineering teams to translate field feedback into capability roadmaps and feature prioritization
• Drive continuous improvement based on operational metrics, user adoption data, and mission outcomes
• Oversee the full lifecycle from proof-of-concept demonstrations through production deployment and long-term sustainment

Senior Customer Engagement & Relationship Management

• Build and maintain trusted relationships with combatant commanders, service chiefs, agency directors, and ministerial leadership
• Serve as the principal liaison between operational customers and Rhombus' technical teams
• Conduct executive briefings and capability demonstrations for senior defense and government audiences
• Navigate complex procurement, acquisition, and budgeting processes (PPBE, Foreign Military Sales, coalition frameworks)
• Translate operational challenges into technical requirements while articulating the strategic value of AI-enabled decision support

Revenue Growth & Market Expansion

• Identify and pursue expansion opportunities within existing customer organizations and new defense markets
• Position Guardian and Ambient AI as mission-essential capabilities, not discretionary technology purchases
• Secure multi-year funding commitments and expand contract values through demonstrated operational impact
• Develop strategic partnerships with defense primes, system integrators, and coalition partners
• Represent Rhombus at international conferences, military exercises, and policy forums

Cross-Functional Leadership

• Lead integrated "mission pods" comprising sales, customer success, technical account management, and solution architecture
• Collaborate with marketing to develop case studies, success stories, and thought leadership content
• Work with legal and contracts teams to structure agreements that enable rapid deployment and scaling
• Partner with finance to forecast revenue, manage pipeline, and track key performance metrics
• Foster a culture of mission focus, customer obsession, and operational excellence

Strategic Advisory & Thought Leadership

• Advise executive leadership on defense market trends, competitive positioning, and strategic opportunities
• Contribute to product strategy based on emerging operational concepts and defense innovation priorities
• Mentor team members on defense culture, decision-making processes, and stakeholder management
• Build Rhombus' reputation as a trusted partner capable of operating at the highest classification levels

Required Qualifications

Leadership & Experience

• 15+ years of progressively senior experience in intel/military operations, intel/defense programs, or national security roles
• Proven track record leading complex, mission-critical programs or large-scale technology adoption initiatives
• Direct experience managing P&L, revenue targets, or program budgets exceeding $50M annually
• Demonstrated success navigating defense acquisition frameworks (DAS, JCIDS, PPBE, or equivalent International processes)

Relationships & Credibility

• Established senior-level networks across defense and intelligence communities
• Credibility and communication skills to engage effectively with flag/general officers and cabinet-level officials
• History of building trust with diverse stakeholders including operational commanders, acquisition professionals, and policymakers

Technical & Analytical Acumen

• Strong working knowledge of AI/ML technologies and their operational applications in intelligence and military operations
• Understanding of intelligence analysis workflows, targeting processes, and operational planning cycles
• Ability to translate complex technical concepts into mission impact and strategic value
• Comfort with data-driven decision making and performance analytics

Communication & Influence

• Exceptional executive presence and presentation skills
• Experience delivering capability briefings at the O-6/GS-15 level and above
• Skilled negotiator capable of structuring win-win agreements in complex environments
• Cross-cultural competency and ability to work effectively across international partnerships