EA / Operations Assistant (AI-Native)

About Us

• We’re supporting a venture-backed startup helping some of the world's most innovative
• consumer technology companies optimize their products through AI-driven experimentation.
• They design and deploy experiments that improve user experience, increase engagement, and
• drive revenue growth.
• They're a small, ambitious team of five people who move quickly, value craftsmanship, and care
• deeply about building exceptional products. We believe in high ownership, high standards, and
• using technology to amplify human capability.

The Role

• We're looking for an exceptionally capable Executive Assistant / Operations Associate to
• become a force multiplier for our founder.
• This isn't a traditional EA role.
• One day you might be coordinating international travel and researching the best neighborhood
• to stay in for a customer visit. The next, you could be sourcing catering for a private industry
• event, preparing customer documents, managing outreach campaigns, or helping streamline
• internal operations.
• You'll work across both professional and personal logistics, helping eliminate operational
• bottlenecks so leadership can stay focused on building the company.
• If you're someone who thrives on solving problems, figuring things out independently, and
• leveraging AI tools to move faster than everyone else, you'll love this role.

What You'll Be Doing

Executive Support

• ● Manage complex international travel, flights, accommodation, and logistics
• ● Research optimal locations for business trips based on customer meetings and
• schedules
• ● Coordinate calendars, appointments, and meetings
• ● Handle administrative tasks and founder support requests

Operations

• ● Research vendors, suppliers, and service providers
• ● Source and negotiate with meal prep providers, event vendors, and operational partners
• ● Coordinate company events, dinners, and networking activities
• ● Create, edit, and manage business documents using existing templates
• ● Support internal operational projects and process improvements

Sales & Outreach Support

• ● Assist with LinkedIn outreach and account-based prospecting
• ● Conduct company and market research
• ● Help maintain prospect and customer information
• ● Support event attendee coordination and follow-up

Research & Problem Solving

• ● Compare options and provide recommendations across a wide variety of business and
• personal tasks
• ● Conduct deep research and present concise findings
• ● Solve ambiguous operational challenges with minimal direction
• ● Proactively identify improvements and opportunities

What We're Looking For

Essential

• ● 5+ years of experience as an Executive Assistant, Operations Coordinator, Chief of
• Staff, or similar role
• ● Exceptional written English communication skills
• ● Strong research and analytical abilities
• ● Highly organized with excellent attention to detail
• ● Proven ability to work independently with minimal supervision
• ● Comfortable managing multiple priorities simultaneously
• ● Strong judgment and problem-solving skills

AI-Native Mindset (Required)

You must be an enthusiastic user of modern AI tools.

We're looking for someone who already uses tools such as

• ● Claude
• ● ChatGPT
• ● Codex
• ● Cursor
• ● AI agents and workflow automation tools
• You do not need to be a software engineer, but you must be comfortable working alongside AI
• systems and using them daily to increase productivity.

Personal Attributes

• ● High agency: you take ownership and figure things out
• ● Curious and resourceful
• ● Fast learner
• ● Strong commercial awareness
• ● Comfortable operating in ambiguity
• ● Motivated by excellence and craftsmanship
• ● Excited by startups, technology, and AI

Nice to Have

• ● Startup experience
• ● Experience supporting founders or executives
• ● Event coordination experience
• ● Sales development or outbound outreach experience
• ● Familiarity with GitHub-based knowledge management
• ● Experience working with distributed teams