Store Manager (10 months, Pop-Up)

About Peak Design

The purpose of Peak Design is to create happy, meaningful lives for the people that work here. We believe this purpose can only be achieved when self-actualizing, highly stoked people enthusiastically step into (or log onto) the Peak Design office every day. Our purpose and our mission go hand-in-hand and we encourage and celebrate authenticity and the unique perspective each of our employees brings. We’re a close-knit team that thrives on mutual respect and the belief that every voice matters—especially when it’s got something interesting to say.

We make radical, meticulously-engineered gear for detail-obsessed people. Our backpacks, travel bags, camera gear, and phone accessories are used dang-near everywhere. If you’ve visited Machu Picchu, Tokyo, or an REI store in the last 10 years, you’ve been within ogling distance of a Peak Design product.

Alongside our award-winning gear is a brand that truly reflects who we are as people—passionate about design, deeply caring about our environmental and social impact, unafraid to speak up, radically transparent, and generally down to clown. Whether we’re explaining a product, running a sale, launching a nonprofit, sponsoring a film, or razzing the biggest company on Earth, we do it with our trademark honesty, warmth, and wit. Through our products and our brand, we aim to create delight, and leave this world better than how we found it.

About the job

We’re launching our first Portland pop-up in Bridgeport Village and looking for a strong leader to steer it from day one.

This is a rare opportunity to be a founding leader at Peak Design in a brand-new market. You won’t be stepping into an existing machine, you will be building and running a new one. You’ll lead a tight team, own the daily business, and validate a new retail strategy for Peak Design.

The store is intentionally small and focused. That means fewer layers and full ownership of the floor. You will set the tone, drive sales performance, and operate autonomously in a premium outdoor mall environment. If performance meets our defined thresholds, this location may transition into a permanent spot within Bridgeport Village

This role is ideal for a leader who loves selling, coaching in real time, and running a sharp, small-format store. It’s hands-on. It’s fast-moving. It’s yours to own.

About the role

This is a temporary role (~10 months) to lead at our first (!) Oregon pop-up shop.

People leadership

Drive sales performance and maintain strong productivity standards

Lead by example on the floor with exceptional product knowledge and consultative selling

Serve as the primary brand ambassador in Portland, representing Peak Design with confidence and authenticity

Deliver a premium customer experience that reflects our design ethos and values

Monitor and actively manage KPIs including transactions per hour, conversion and attachment rate

Ensure compliance with mall operating requirements and maintain strong operational discipline

This is a working manager role. You will be present on the floor and directly involved in selling every day.

Products and inventory

Maintain accurate inventory through monthly cycle counts

Ensure the space remains organized and efficient despite limited storage

Maintain storage unit on-site

Physical space

Keep the kiosk clean, sharp, and visually consistent with brand standards

Maintain product displays and signage

Communicate maintenance needs as they arise

Role requirements

At least 2-3 years of people management experience

Experience operating in a mall or high traffic retail environment preferred

An upbeat and energetic people person who naturally connects with others

A self-starter who tackles challenges with a rockstar's enthusiasm and determination

Exceptionally organized and highly meticulous in all endeavors

Environmentally conscious

Thrives in an active, social, and lively workspace, finding inspiration in a dynamic environment

Enjoys community building, fostering connections and creating a sense of belonging

Highly adaptable, readily embracing change and new opportunities

Possesses strong leadership and motivating skills, inspiring and guiding others to excel

Ability to work 5 days a week, which includes weekends

Ability to travel to San Francisco or to another retail location at least twice a year

Nice-to-haves

Experience in suburban or mall based retail

Passionate about travel, photography, design, and other creative outlets

Strong connection to the Portland community

A day in the life

You arrive before opening and walk the kiosk top to bottom. No strap is out of place; no display is misaligned. In this small space, the details matter! Ensure all items are restocked, signs are dusted and aligned, and the space feels intentional before the doors open.

When you unlock the kiosk to welcome early traffic, you’re the sole employee, responsible for helping all customers by introducing them to our brand and guiding them through our product offerings.

Midday, your Gear Expert joins. You align quickly on the daily goals, then lead by example on the floor by demonstrating products, closing sales confidently, and coaching in real time.

Between customers, you step to the on-site storage unit to pull inventory, receive a shipment, or replenish key SKUs.

In slower moments, you review store metrics, respond to Slack, adjust upcoming schedules, and plan inventory flow.

Before close, you reset the space again: High visibility. High ownership. A store that reflects you.

Salary range

$55,000 - $65,000

Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Peak Design is considering for this position.

Diversity, Equity, Inclusion and Belonging

At Peak Design we believe a diverse team is an innovative team and something worth celebrating. A range of perspectives and backgrounds creates a stronger and more creative work environment (not to mention more fun). We’re committed to equality and inclusivity across race, gender, age, religion, identity, and experience.

Some candidates may see a long list of job requirements and feel discouraged because they don’t match every single bullet point – we strongly encourage you to apply anyway! If what we do resonates with you, and you feel excited and able to contribute, we’re equally stoked for the opportunity to engage with you.