Specialty Pharmacy Technician - Patient Liaison

• 💊 Specialty Pharmacy Technician / Pharmacy Liaison
• 📍 Onsite - Farmington, CT | Outpatient Clinic | Monday–Friday schedule
• 💙 Are you kind, collaborative, and caring?
• At Shields Health Solutions , we hire team players who put people first. Join a diverse, inclusive workplace where your ideas are valued.
• 🚀 We’re growing rapidly and looking for driven professionals to make an impact in specialty pharmacy and patient care .
• 🚀 About the Role
• As the primary point of contact for specialty pharmacy patients , you’ll support medication access, adherence, and care coordination in a fast-paced, patient-centered environment.

Key responsibilities

• Coordinate refills, delivery, and medication access
• Support insurance navigation and copay assistance programs
• Monitor and improve medication adherence
• Communicate with pharmacists, providers, and clinic teams
• Resolve patient, insurance, and access challenges efficiently

• 💡 This role bridges retail pharmacy, clinical care, and patient advocacy —offering meaningful impact beyond traditional pharmacy technician work.
• 🌟 Why Join Shields?

• 💰 Competitive salary + bonus
• 🕒 Monday–Friday schedule (onsite, outpatient clinic)
• 🌴 4 weeks PTO + 10 paid holidays
• 📈 401(k) with company match
• 🏥 Medical, Dental, Vision (Day 1 eligibility)

• 🎯 Qualifications & Skills
• ✅ Required

• Registered Pharmacy Technician (state licensure required)
• High School Diploma or GED
• 2–5 years of pharmacy technician experience

⭐ Preferred

• CPhT (PTCB certification)
• 5–8 years of experience
• Background in specialty pharmacy, patient support, or medication adherence programs

🧠 Core Skills

• Strong communication and interpersonal skills
• Proficiency in Microsoft Office (Excel, Word)
• Solid organizational and administrative abilities
• Ability to work independently and learn new systems quickly

🤝 Traits We Value

• Detail-oriented, organized, and dependable ✅
• High integrity and strong judgment
• Empathetic communicator with a patient-first mindset
• Team-oriented with ability to handle confidential information 🔒

🧬 Specialty Experience (Preferred)

Experience supporting patients in

• Transplant
• Hepatitis C
• Infectious Disease (including HIV)
• Oncology

💰 Compensation & Transparency

• 💵 Salary: $50,000 – $65,000 + bonus
• Final pay based on experience, location, and applicable factors

Shields is committed to pay transparency and equal employment opportunity .

This information is being provided to promote pay transparency and equal employment opportunities at Shields Health Solutions. An employee in this position can expect a salary rate between $50,000 and $65,000 plus bonus pursuant to the terms of any bonus plan if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law.

🌍 Make an Impact

Help patients navigate complex therapies and life-changing treatments while growing your career in specialty pharmacy . 💙

🔍 SEO Keywords (embedded naturally)

Specialty Pharmacy Technician • Pharmacy Liaison • Patient Support • Medication Adherence • Pharmacy Operations • CPhT • Outpatient Pharmacy • Specialty Pharmacy Careers

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