Transition Assistance Program Clerk

Akicita Federal is hiring a Program Clerk to support separating and retiring service members through the Transition Assistance Program (TAP) at the Military & Family Readiness Center, Hill Air Force Base, Utah. In this role, you will be the administrative backbone of a program that helps service members successfully navigate one of the most significant transitions of their lives. You will keep scheduling, data, and front-desk operations running smoothly so counselors and instructors can focus on delivering mission-critical support.

• Schedule TAP courses and workshops for separating and retiring service members, coordinating calendars across staff and participants to ensure timely enrollment and attendance.
• Perform accurate data entry and maintain program records to track course completion and compliance for all participants.
• Provide front-desk customer service as the first point of contact for service members and their families visiting the M&FRC, directing inquiries and creating a welcoming environment.
• Draft, format, and manage professional correspondence, spreadsheets, and calendar schedules in accordance with Air Force writing standards.
• Set up and manage virtual classroom environments through Microsoft Teams to support both in-person and remote course delivery.
• Monitor and update tracking systems to ensure accurate, up-to-date records of participant progress and program milestones.
• Execute mission-essential administrative duties remotely as directed during base closures, elevated health protection conditions, or severe weather events.