Product Lead

Trust is the first of a new breed of banks in Singapore – digitally native and focused on delivering a delightful customer experience. You will work in a fast-paced and collaborative environment to solve new and interesting challenges each day. Together with our Trust team, you will help shape the future of our bank.

As a Product Lead , you'd be able to work on and solve many interesting challenges which we are facing, learn new ways of working, and help build delightful high-quality products for our customers.

Job Description

Reporting to the Business Head of Cards and Lending , you will be part of a multidisciplinary team and get to design, assist in develop ing and deliver ing one of our key revenues generating produc t propositions. As a Product Lead , you will own and grow our core Card and Lending products, crafting a unified value proposition that anticipates and fulfils customer needs, in line with the Bank’s mission to redefine banking through simplicity, transparency, and trust. You are a digital native with a natural intuition for design and technology, coupled with a strategic mindset. You are comfortable working in a fast-paced environment, get excited by solving complex problems and are happy to roll your sleeves up and get things done.

The Role Responsibility

• Own and evolve a flagship Cards & Lending product, including full P&L accountability
• Define and execute a forward-looking product strategy, leveraging data, market trends, and emerging technologies (including AI)
• Drive end-to-end product lifecycle management: acquisition, engagement, credit performance, and portfolio growth
• Develop innovative product propositions grounded in deep customer insight and analytics
• Identify and unlock new growth opportunities across customer and credit segments
• Embed AI and data-driven decisioning into product features, operations, and customer journeys
• Be the voice of the customer, translating complex needs into elegant, intuitive experiences
• Work closely with Engineering, Data, Risk, and Operations to deliver seamless, high-quality journeys
• Lead day-to-day execution while continuously experimenting, learning, and iterating

Role Specific Technical Competencies

Skill

Target proficiency level

User Research

Core

• Communication and Coordination across teams
• Advance d

Product Analysis

Advance d

Product Development and Management

• Advance d
• Cards & Lending Operations and Technology

Core

Credit Risk Management

• Advance d
• Agile certification

Core

You’ll Fit Right in If You Are

• A technologically curious mindset, with strong interest or hands-on experience in AI, automation, or data-driven products
• Comfortable navigating ambiguity and rapid change, with the ability to pivot quickly
• A builder mentality—you roll up your sleeves and make things happen
• Strong ability to simplify complex problems into intuitive customer experiences
• Highly collaborative, with the ability to influence across diverse teams
• A continuous learner who proactively explores new tools, domains, and ways of working
• Balanced in thinking—able to align customer needs, business goals, and technical realities

Our Ideal Candidate

• 10+ years of experience, with 6+ years in product management (preferably in Cards, Lending, or fintech)
• Proven track record of owning and scaling customer-facing financial products
• Strong understanding of credit, cards, and lending ecosystems
• Experience working in agile, fast-paced digital environments
• Solid grasp of mobile and web technologies, with exposure to data/AI-driven product development as a strong advantage
• Strong analytical, communication, and stakeholder management skills
• Bachelor’s degree in a technical or quantitative discipline (e.g. Finance, Engineering, Computer Science)

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