Quality Analyst - Retirement Services (Cebu) | Onsite

# Quality Analyst - Retirement Services (Cebu) | Onsite
> Tasq Staffing Solutions, Inc. · Cebu City, Philippines · Full-time · Posted 2026-03-17
**Workplace:** on_site
**Department:** Philippines - Corporate
## Description
**Work Setup:** Onsite (Cebu)
**Function:** Quality Excellence
**Required Educational Attainment:**

• With minimum of 2 years of College Education (No back subjects)

**Required Experience:**

• At least 1 year experience as a QA/Quality Analyst plus 2 years Retirement Services (required) preferably retirement services in the same role

**Responsibilities:**

• Oversee transactions in accordance with established process guidelines.
• Deliver timely feedback based on specific events and regular intervals.
• Collaborate with the operations and training teams to pinpoint training requirements for agents and identify process-level challenges to enhance overall performance.
• Engage in team meetings and share insights on quality performance metrics within the process.
• Facilitate calibration sessions with input from the operations and training teams to ensure consistent adherence to process workflows.
• Introduce new team members to the process and clarify the role of the quality function within it.

## Apply
[Apply at Tasq Staffing Solutions, Inc.](https://apply.workable.com/tasq-work/j/135C8A6A2B/apply)
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