AVP of Commercial Excellence

• AVP of Commercial Excellence - Seasoned Salesforce Architect
• Position Title: AVP of Commercial Excellence - Seasoned Salesforce Architect

Location: Bangalore, India

Employment Type: Full-time

About TechTorch

• TechTorch is a high-growth enterprise technology consultancy that partners with the world’s
• leading private equity-backed businesses. We deliver AI-powered solutions, accelerators, and
• data-driven transformation initiatives that drive measurable value at speed and scale.
• Our mission is to redefine enterprise technology consulting for private equity. We combine the
• agility of a scale-up with the discipline and rigor demanded by the most sophisticated investors
• and operators.
• TechTorch was founded by seasoned leaders — including former Bain consultants, CIOs, and
• tech executives — with deep expertise in technology, transformation, and value creation. We are not a typical startup. We were built to succeed and to deliver results that matter.

About the Team

• TechTorch teams are at the forefront of delivering enterprise technology solutions that help our
• clients transform their operations, unlock growth, and achieve their investment theses. We
• combine deep product and domain expertise with a business-first mindset, enabling us to design
• and deliver solutions that align with client priorities and timelines.
• Our teams operate globally, collaborating across disciplines — from AI and data to enterprise
• systems and digital transformation — to deliver high-impact outcomes. TechTorch’s
• Commercial Excellence practices help transform lead to cash processes and system

What You’ll Do

• Solution Architecture: Design scalable, high-performance Salesforce solutions with

emphasis on PSA and services automation.

• Platform Strategy: Provide thought leadership on integrating Salesforce core clouds

(Sales, Service, Experience, and Revenue) with PSA solutions.

• Implementation Leadership: Partner with business stakeholders, technical teams, and

delivery partners to transform business requirements into effective technical solutions.

• Integration Design: Architect and oversee integrations between PSA solutions, ERP

systems, financial platforms, and other business applications.

• Governance & Standards: Develop best practices, development standards, and

architectural guidelines for Salesforce implementations.

• Innovation: Assess and recommend new Salesforce features, AppExchange apps, and

third-party tools that enhance services automation and operational excellence.

• Mentorship: Serve as a trusted advisor to stakeholders while mentoring development

teams in Salesforce architecture and delivery best practices.

Who You Are

• We are seeking a seasoned Salesforce architect with deep expertise in Quote-to-cash
• (Knowledge of Agentforce Revenue is a plus) and a strong understanding of the broader
• Salesforce ecosystem. This role is responsible for designing, architecting, and guiding the
• implementation of Salesforce solutions that optimize professional services delivery, resource
• management, project accounting, and overall service operations. The ideal candidate will pair
• Quote-to-cash with core Salesforce platform mastery, ensuring scalable, efficient, and
• integrated solutions that drive business outcomes.

Quote-to-cash (QTC)

• Expertise in CPQ solutions (e.g., Salesforce CPQ, Agentforce Revenue etc.).
• Deep understanding of contracting process (new, amendment, renewals etc.).
• Experience integrating with a billing system e.g., NetSuite SuiteBilling, ZoneCo etc.

AI Native

• Demonstrated ability to use AI-native delivery practices, including LLM-assisted solution

• design, rapid prototyping, prompt engineering, AI-assisted documentation, and AIsupported
• configuration and code generation.

• Comfortable with “vibe coding” and conversational development workflows: using

• natural language prompts to generate, refine, test, and explain Apex, Flow logic, LWC,
• integrations, APIs, and solution prototypes while maintaining strong engineering
• discipline

Salesforce Core Platform

• Strong proficiency across Salesforce Core (Sales Cloud, Revenue Cloud, CPQ, Service

Cloud, Experience Cloud).

• Knowledge of PSA capabilities a plus.

Architecture & Integration

• Proven experience designing integrations between Salesforce and ERP, HCM, and

financial systems.

• Familiarity with middleware solutions (MuleSoft, Workato, etc.).
• Strong understanding of Salesforce API, data synchronization, governance models.

Soft Skills

• Strong communication and stakeholder management skills.
• Ability to translate complex technical designs into clear business outcomes.
• Proven leadership in cross-functional teams, including mentoring and coaching.

Qualifications

• 10+ years of Salesforce experience, with at least 5 years in an architect role.
• Salesforce Certified Application Architect or System Architect preferred
• PSA vendor certifications (Certinia/FinancialForce, Kantata, Kimble) preferred.

Our Values

• Our values reflect the DNA of the private equity-backed companies we serve — focused on
• speed, ownership, accountability, and results.
• Client First — We focus relentlessly on delivering outcomes that create value for our clients.
• We, Not Me — We win together. Collaboration drives transformation at scale.
• Get Stuff Done — We execute with speed and precision — because in PE, time matters.
• AI First — We embed AI at the core, enabling scalable, high-leverage solutions.
• Own It — We take accountability for results, delivering on what we promise.
• Agile mindset — We adapt quickly and proactively seek better ways to move forward.

What We Offer

• The opportunity to work at the forefront of AI-powered enterprise technology

consulting.

• A high-impact environment where ownership and delivery are rewarded.
• Exposure to top-tier private equity firms and their portfolio companies.
• A global, collaborative team focused on results, innovation, and excellence.