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After - Hours Dispatcher

Zelh · Remote

Operations ManagementRemoteQuick applyFull-time11 days ago

About The Role

We are looking for a reliable and detail-oriented After-Hours Dispatcher to support our operations outside of regular business hours. This role is responsible for coordinating driver activities, monitoring shipments, handling urgent operational issues, and ensuring smooth communication between drivers, customers, and internal teams.

What You’ll Do

  • Monitor ongoing operations and respond to after-hours requests and emergencies
  • Communicate with drivers via phone, email, and messaging platforms
  • Coordinate driver schedules, routes, pickups, and deliveries
  • Track shipments and provide real-time updates on load status
  • Handle delays, breakdowns, missed appointments, and other operational issues
  • Provide timely solutions and escalate critical issues when needed
  • Update internal systems with accurate shipment and driver information
  • Ensure compliance with company procedures and operational requirements
  • Maintain clear documentation of all after-hours activities and incidents

Working conditions

  • Working schedule:
  • A Shift - Thursday - Sunday - 08:00-18:00 PST
  • B Shift - Thursday - Sunday - 14:00-00:00 (Midnight) PST
  • Competitive Salary in USD
  • Remote mode of work
  • 10+ business days of paid time off
  • Team building and corporate events
  • Equipment provided
  • A supportive team
  • Remote eligibility

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