Senior Logistics Coordinator (EU Logistics)

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining high-quality services consistently.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

We are looking for a highly organized and detail-oriented Senior Logistics Coordinato r to support daily shipment coordination, customer communication, and operational execution across domestic and international freight movements.

Role in one line

A logistics professional responsible for shipment building, booking coordination, proactive customer updates, and operational communication across domestic and international freight movements.

What you will do

• •Coordinate, plan and monitor orders received from the Client.
• •Select the most suitable carrier for each shipment based on cost, service quality, and equipment
• requirements.
• •Actively search for and onboard new carriers, support their implementation into operational processes,
• maintain strong and professional relationships with all contracted and non-contracted carriers, negotiate
• transport rates, and handle settlements in case of additional or unforeseen costs.
• •Troubleshoot any potential or pending shipment problems; provide assistance in any shipment deficiencies
• and immediately investigate and bring them to resolution.
• •Key liaison between the Odyssey Client(s) organization and the selected Logistic Service Providers (LSP).
• •Answer track and trace questions.
• •Maintain/Set up Master Data if applicable.
• •Train others as required, using/creating the agreed training documentation.
• •Work cooperatively and productively with all internal and external stakeholders in accordance with
• Odyssey standards.
• •Issue and distribute reports to internal and external stakeholders.
• •Report any potential service failures to appropriate internal and external stakeholders.
• •Provide input on carrier performance for LSP performance review meetings.
• •Provide input on transport logistics-related complaints upon request of the Quality department.
• •Provide backup support for other logistics coordinators and team members.
• •Provide operational support on Clients’ projects as needed.