Growth Sales Representative

As a Growth Sales Representative, you won't just be closing deals; you’ll be a key partner in helping businesses thrive. You'll proactively engage with prospects who have expressed interest in ActiveCampaign, acting as a trusted advisor to uncover their unique challenges and craft a perfect customer journey tailored to their needs. This isn't just about making a sale; it's about shaping a prospect's experience and directly impacting their success, turning their interest into a long-term partnership with ActiveCampaign.

On a typical day, you might

• Proactive Outreach : Initiate contact with prospects, proactively engage in conversation to uncover user needs and pain points, and identify opportunities for providing assistance and value during the trial phase.
• Sales Partnership : Collaborate with the sales team to provide the necessary information and assist in the pursuit and closure of deals requiring a more robust commercial process or technical expertise.
• Deal Closure: Utilize consultative sales tactics to close deals, understand and address customer needs and preferences, and navigate the sales process efficiently to meet individual and team goals.
• Enablement Call Preparation: Prepare for enablement calls to craft a personalized customer journey, use gathered information to create a tailored plan for the user’s needs, develop a comprehensive understanding of how the product/service addresses the user’s challenges, and optimize the trial experience for product adoption and conversion.
• Discovery Process: Conduct a thorough discovery process to understand the prospect’s requirements, uncover key pain points and challenges faced by the user, and gather insights to tailor solutions and recommendations effectively.

The ideal candidate will bring

• Fluent in English, and Portuguese speaking, reading comprehension, and writing skills required. Spanish is a nice-to-have.
• 1-3 years of hands-on experience in a customer-facing role (Sales/Success experience preferred, as the role involves managing a pipeline and multiple inbound channels).
• A commitment to achieving results and a history of taking initiative to drive success.
• A proven ability to address challenges, objections, and obstacles.
• Strong written and verbal communication skills.
• Experience using technology and software tools, as the role involves showcasing the product and using internal systems.
• An understanding and experience in adopting a customer-centric mindset, focusing on customer needs and providing tailored solutions.
• The ability to adapt to evolving commercial strategies, changing market conditions, and dynamic/varied prospect needs.
• Familiarity with the SaaS/Martech industry, including an understanding of key trends and knowledge of the competitive landscape.
• Experience using Customer Relationship Management (CRM) systems and other sales automation tools.
• Strong time management skills.
• A willingness to continuously learn and stay updated on industry trends, commercial methodologies, and product knowledge.
• A Bachelor’s degree in a relevant field (Business, Marketing, Communications) is preferred, but not required.