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Strategy & Business Operations Manager

ActiveCampaign · United States

Operations ManagementManager LevelQuick applyfull-time11 days ago

About The Role

On a typical day, you might

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  • Drive "operating rigor" across the organization by aligning cross-functional priorities and ensuring clarity on milestones and KPIs tied to our long-term financial goals.
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  • Act as a strategic partner to leadership, providing the structured communication and data-driven insights needed to chart new paths.
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  • Define and set targets against operating KPIs, tracking performance, and communicating the drivers behind week-to-week variations.
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  • Evaluate the competitive landscape to help define where we play and how we compete.
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  • Identify and size new growth opportunities during the planning process, translating bold strategic ideas into tangible, data-backed initiatives.
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  • Collaborate cross-functionally to solve high-impact, ambiguous problems that have complex dependencies across different parts of the business.
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  • Prepare high-stakes materials for the Board of Directors and investors, distilling complex market dynamics into clear, actionable executive decks.

The ideal candidate will bring

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5+ years of experience in management consulting, business operations, strategy & operations, strategic finance, sales operations, or a highly analytical role within a high-growth environment.

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Proven ability to lead complex workstreams and influence senior stakeholders without direct authority.

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Deep industry expertise in Tech, specifically within the SaaS or AI sectors , and a strong understanding of the unique dynamics and KPIs of these markets.

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Advanced technical proficiency in SQL, Excel/Google Sheets, and Tableau (or similar analytical tools) to extract and manipulate data independently.

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Exceptional analytical prowess and a "scrappy" mindset—you are comfortable rolling up your sleeves to build a model from scratch or hunt down the data you need.

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Strong stakeholder management skills , with a demonstrated ability to bridge different perspectives and drive consensus among diverse groups.

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