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Program Manager

Caliberly · Kuala Lumpur, Malaysia

Operations ManagementManager LevelQuick applyfull-time27 days ago

About The Role

Program Manager

Job Title - Program Manager

About the Role

We are seeking a dynamic and results-driven Program Manager to oversee and manage projects across multiple markets. This role will be key in ensuring seamless execution of initiatives, regulatory compliance, stakeholder alignment, and timely delivery to meet organizational goals and delivering projects that drive business growth and player engagement.

Key Responsibilities

Project Planning & Strategy

Develop and maintain detailed project plans, timelines, and budgets for project launches and ongoing operations. Coordinate across markets to ensure projects are delivered on time and within scope.

Align project objectives with organizational strategy and goals.

Stakeholder Management

  • Act as the primary liaison between internal teams (Marketing, Product, Compliance, Tech, Finance) and external partners (vendors, local authorities).
  • Ensure clear communication and regular updates to leadership and stakeholders.

Regulatory Compliance & Licensing

  • Ensure all projects adhere to local gaming regulations, licensing requirements, and payment compliance standards.
  • Coordinate with legal and compliance teams to manage approvals and operational compliance.

Execution & Delivery

  • Oversee day-to-day project activities and ensure milestones are met.
  • Identify and mitigate risks, and propose effective solutions.

Team Leadership

  • Lead cross-functional teams to execute launch and operational plans.
  • Mentor and support local teams in each market to ensure alignment with business/corporate goals.

Process Improvement

  • Identify areas for operational efficiency and propose enhancements.
  • Standardize processes for scaling projects in the markets.

Requirements

  • Bachelor's degree in Business, Project Management, or a related field (Master's preferred).
  • 8+ years of program or project management experience, ideally in iGaming, online entertainment, or tech-driven industries.
  • Experience managing multi-stakeholder, cross-border projects with strong understanding of local cultural and regulatory nuances.
  • Proven track record of delivering complex projects on time and within budget.
  • Excellent communication, leadership, and problem-solving skills.
  • Familiarity with iGaming, FinTech, or Technology industries is an advantage.
  • Willingness to travel as required.

Key Competencies

  • Strong organizational and planning skills.
  • Ability to work under pressure and meet tight deadlines.
  • High cultural awareness and adaptability.
  • Leadership with a collaborative and solution-oriented mindset
  • Apply now!

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