Trade Support Assistant

The Role

We need support for a 3-month project, helping to manually review, validate, and update data in several web-based applications to help us match records across various systems. This project requires fantastic attention to detail, good judgment, and the ability to work independently while knowing when to ask for help or input.

You will

• Update data fields in multiple CRM databases using a given list of inputs or information to match
• Use available resources, including internal and external sources, to validate information and make edits as needed, occasionally requiring deeper research or partnership to ensure data is exactly right
• Work with leaders and other partners to resolve unclear or missing data to ensure a flawless final product
• Work on data entry or research tasks as needed

You have

• At least some basic experience using Salesforce and other CRM tools
• Fantastic attention to detail - you enjoy keeping things organized
• Experience using internal and external sources to validate and match data

You are

• Comfortable doing repetitive, independent work every day - remotely - and know when and how to raise your hand to ask for help
• Proficient with Google Workspace, especially Sheets and file management/sharing with Drive