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Head of Product (Agentic Offerings, Platform & Payments)
commercetools · Berlin, Germany
About The Role
Join our team as the Head of Product for Agentic Offerings, Platform & Payments. In this role, you will lead the product and design vision for next-generation commerce experiences powered by AI agents. You will drive the creation of the AI Hub, AgentSPHERE, and Agent Gateway, and work closely with the CPO and Engineering VP. You will also lead a multidisciplinary team, advocate for enterprise-grade security and governance, and define the agentic narrative in collaboration with Product Marketing. This is a remote-first position with a generous benefits package.
- Lead the product and design vision for enabling next-generation commerce experiences powered by AI agents.
- Drive the creation of the AI Hub, which powers Discoverability-> Discovery and Conversion on the leading GenAI Channels.
- Define and evolve the agentic narrative in collaboration with Product Marketing, ensuring our role as the definitive bridge between commerce engines and LLMs is understood.
- Ability to balance vision with execution, leading teams to deliver iterative business value rapidly while LLM specifications continue to evolve
- Strong cross-collaboration skills with major ecosystem partners, including Google, OpenAI, MSFT, and payment providers, among others
- Proven track record of leading high-performing product and design teams through rapid growth and change
- Strategic mindset with the ability to navigate complex partner ecosystems (LLMs, PSPs, and System Integrators)
- Experienced in product management, and commercially minded ideally in B2B/enterprise software
- Excellent communication skills for managing senior stakeholders and articulating the business value of emerging technology
- Hands-on experience with prompt engineering or building products with MCP and commerce protocols like ACP or UCP
- Exposure to B2B commerce complexity, including massive catalogs and customer-specific pricing within agentic contexts
- Understanding of the competitive landscape including Stripe ACS and emerging agentic commerce platforms
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