Senior Business Operations Manager

Join our team as a Senior Business Operations Manager, where you will play a crucial role in driving operational efficiency and revenue generation. You will be responsible for end-to-end performance tracking and reporting, supplier network data stewardship, systems thinking and workflow design, proactive process automation, AI agent development, and strategic dashboard maintenance. This position offers a hybrid work model, equity packages, company events, collaborative workspaces, opportunities for professional growth, an inclusive community, global opportunities and exposure, authentic colleagues, and autonomy.

• Build, own, and strategically evolve the "Card LOB Master View," tracking metrics across the entire lifecycle.
• Act as the steward for our supplier network, taking ownership of its overall data hygiene and structure.
• Design tooling and processes for the card team with a holistic view of how data flows across the organization.
• Education: Bachelor’s degree in Business, Finance, Economics, Data Analytics, or a related field
• AI & Automation Proficiency: Practical experience creating AI agents, prompts, or advanced workflows using Claude, Glean, or similar enterprise AI solutions, paired with a willingness to align operational plans with the organization's evolving AI roadmap, cultivating an "AI-first" culture throughout the team
• Experience: 5+ years in Business Operations, Revenue Operations, or Sales Operations, with a proven track record of supporting a business unit with a complex sales-to-delivery lifecycle
• Technical Tools: Advanced data modeling skills in Excel/Google Sheets (forecasting, complex formulas, macros) and deep familiarity with Salesforce (reporting, funnel tracking, dashboarding)
• Data Visualization: Experience partnering with centralized data teams to deliver dashboards in Power BI, Tableau, or Sigma