Manager of Key Account Management (Central EMEA)

Join our team as the Manager of Key Account Management for the Central EMEA region. In this role, you will lead a team of Key Account Managers, driving revenue growth and customer satisfaction. You will design and execute strategies to accelerate customer adoption, craft compelling value propositions, and monitor key performance metrics. The ideal candidate has 5-7 years of experience in SaaS sales, a strong track record of exceeding revenue targets, and fluency in English and German.

• Lead and develop a team of Key Account Managers to drive revenue growth across existing accounts through strategic upsell, cross-sell, and retention initiatives.
• Design and execute strategies that accelerate customer adoption through strong engagement and education around our products and services.
• Monitor and analyze key performance metrics, translating insights into actionable strategies to improve team performance.
• Proven knowledge of sales methodologies such as MEDDIC, MEDDPICC, Challenger Sale
• Strong leadership presence with a passion for coaching and developing high-performing, collaborative teams in a fast-paced, high-growth environment
• 5–7 years of experience in SaaS sales (enterprise or mid-market), with a strong track record of exceeding revenue targets and maintaining high retention rates
• Proven ability to drive revenue expansion (upsell and cross-sell) within accounts
• 2+ years of experience in a team lead or formal management role, including pipeline management, forecasting, and quota planning within an existing customer base
• Strong experience with CRM systems to manage sales processes and forecasting (Salesforce preferred)
• Fluency in English and native-level proficiency in German
• Track record of supporting teams in closing complex annual or multi-year agreements
• Willingness to travel as needed (approximately 25%) for customer meetings, internal collaboration, and industry events
• Excellent analytical, organizational, communication, and presentation skills
• Preferred location: Berlin
• Demonstrated ability to identify trends and translate data into effective sales strategies