Senior Recruiter / Senior Talent Partner

Shift Timings: Candidates should be comfortable working in the US/Canada Eastern Time Zone (4:30 PM – 1:30 AM IST during the initial training phase; 5:30 PM – 2:30 AM IST post-training).

Working Days: Monday to Friday (fixed weekends off – Saturday and Sunday).

About Fulfillment IQ (FIQ)

Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations.

We work at the intersection of strategy, operations, and technology where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution.

Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk.

Role Overview

The Senior Recruiter / Senior Talent Partner is responsible for delivering complex, high-impact hiring while elevating the overall effectiveness of Fulfillment IQ’s recruiting function.

This role goes beyond filling roles. Senior Recruiters are expected to own hard-to-fill, specialist, or senior hires, improve hiring quality, speed, and decision discipline, and surface data-backed insights that help the Talent Acquisition Lead optimize strategy, process, and capacity.

This is a senior individual contributor role with significant influence, broad stakeholder exposure, and a clear path toward talent acquisition leadership.

Mandate

• Deliver successful outcomes on complex and high-priority roles
• Improve recruiting quality, consistency, and decision-making
• Act as a trusted hiring partner to senior stakeholders
• Use data and market insight to strengthen hiring strategy and execution

Must Have

• 7–10 years of full-cycle recruiting experience in consulting, technology, or services-led environments
• Demonstrated success hiring for complex, niche, or senior roles
• Experience hiring in supply chain, logistics, or enterprise technology domains
• Strong sourcing, assessment, and closing capability
• Proven ability to influence hiring managers and guide decisions
• Comfort working across regions, time zones, and seniority levels

Market & Domain Expertise

• We are looking for an experienced recruiter with strong exposure to both the US and Canada markets.

The ideal candidate should have

• Hands-on experience hiring across North America
• Strong understanding of US employment structures and tax terms (W2, C2C, 1099)
• Working knowledge of work visa processes and compliance
• Familiarity with cross-border hiring dynamics and talent availability

Nice to Have

• Exposure to workforce planning or recruiting analytics
• Experience coaching or mentoring recruiters

Key Responsibilities

Complex & High-Impact Hiring

• Own full-cycle recruiting for senior, niche, or hard-to-fill roles
• Lead intake sessions to define success profiles, competencies, and evaluation criteria
• Influence role scoping, leveling, and success metrics during intake based on market realities
• Open and post new job requisitions assigned to you across various hiring platforms and job boards
• Design sourcing strategies that balance speed, quality, and long-term pipeline health

Assessment & Decision Quality

• Conduct structured interviews and guide hiring teams on consistent evaluation
• Facilitate debriefs and drive clear, timely hiring decisions
• Identify and resolve misalignment, bias, or indecision in the interview process

Stakeholder Partnership

• Act as a trusted partner to senior hiring managers and functional leaders
• Advise on market realities, trade-offs, and hiring feasibility
• Escalate risks, delays, or systemic issues to the TA Lead with proposed solutions
• Format Resumes for client‑specific requirements and coordinate with hiring managers to schedule client interview rounds (for client staff augmentation only)

Process & Performance Improvement

• Analyze funnel performance, stage conversion, and candidate drop-off
• Identify patterns impacting quality, speed, or candidate experience
• Partner with the TA Lead to test and implement process improvements

Team Enablement

• Coach and support Recruiters through informal mentorship and calibration
• Share best practices in sourcing, interviewing, and closing
• Contribute to hiring playbooks, interview guides, and role templates

Vendor Partnership & Vendor Management

• Act as the primary SPOC for external vendors, ensuring alignment on role requirements, hiring timelines, and evaluation criteria
• Share job specifications and coordinate resume submissions, interview scheduling, and candidate progress across stages
• Partner with hiring managers, the Talent Intelligence team, and external recruiters to secure offers from successful candidates

What Success Looks Like in the First 90 Days

30 Days In

• Build a deep understanding of Fulfillment IQ’s business, roles, and hiring priorities
• Take ownership of assigned complex or priority roles
• Establish trust with hiring managers and the TA team

60 Days In

• Demonstrate consistent progress and momentum on complex hires
• Improve interview quality and decision speed on assigned roles
• Begin surfacing funnel insights and improvement opportunities

90 Days In

• Successfully close multiple high-impact or difficult roles
• Contribute measurable improvements to hiring efficiency or quality
• Be recognized as a trusted advisor by hiring leaders and TA leadership

Key Performance Indicators (KPIs)

• Closure rate on complex or priority roles
• Time-to-hire and stage aging on assigned requisitions
• Time-to-fill on assigned requisitions
• Interview-to-offer and offer acceptance rates
• Hiring manager satisfaction
• Contribution to funnel and process improvements
• Probation Pass Rate
• Preboarding Candidate Satisfaction survey scores

Why You’ll Love Working Here

• At Fulfillment IQ, we don’t just build supply chain solutions—we build careers, friendships, and unforgettable experiences.
• As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all team members.

Here’s what makes working with us a rewarding experience

Work That Matters

• Imagine being part of projects that reshape the supply chain industry and create real-world impact. Your work here won’t just meet expectations, it’ll set new ones.

Career Growth That Matters

• We’re serious about growth.
• Whether it’s training, mentorship, or new challenges, we’ll help you go from good to exceptional.

Flexibility to Thrive

• Whether you prefer working remotely, in a hybrid setup, or on-site, we offer flexible options to help you balance work and life effectively.

We Celebrate You

• From work anniversaries to team achievements, we value your contributions and celebrate milestones with thoughtful rewards like vouchers and team events.

A Collaborative Culture

• Work alongside some of the brightest minds in the industry. Our supportive and inclusive culture ensures every voice is heard, and every team member feels valued.

Perks you’ll appreciate

• Employee Health: In addition to the statutory Employees' State Insurance (ESI), we provide a comprehensive private health insurance plan for you and your family.
• Time Off: Our time-off policy includes statutory leave entitlements like earned leave and casual leave, as well as sick leave and public holidays.
• Retirement: We provide retirement savings through mandatory contributions to the Employees' Provident Fund (EPF), in addition to other company-offered plans.
• Professional Growth: We support your career development with a learning and development budget.
• Flexible Work: We offer flexible work schedules and remote work options.
• Perks: We provide reimbursements for business travel, internet, and workstation expenses, as well as anniversary rewards and employee stock options (ESOP), where applicable.
• Community Engagement: You can participate in team events and in-person organizational meetups.

Life at Fulfillment IQ

Fulfillment IQ is a company that values its people, and we work together as a team while being a remote company. Fulfillment IQ is an equal opportunity employer. We celebrate diversity, inclusivity, and are committed to creating a culture of equitable opportunities for all employees.

Learn More About Us

Website: fulfillmentiq.com

LinkedIn: Fulfillment IQ

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