Renewals Manager [German speaking]

As a member of our Renewals team, you will be instrumental in defining, testing, and growing a renewals model that balances high volume scale with top-down positioning . The Renewals team is an integral part of Asana's success, partnering wit h customers and internal stakeholders such as Account Executives, Customer Success Managers & Finance to ensure A sana customers are set up for continued success from their Asana investment . Your primary focus will be managing client renewals to maximize r etention, identify expansion opportunities, and drive a high degree of customer satisfactio n .

This role is based in our Dublin office with an office-centric hybrid schedule . Th e standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fridays depends on the type of work you do and the teams wi th which you partner . If you're interviewing for this role, your recruiter will share more about the in-office requirements .

What you’ll achieve

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Secure and Retain Revenue: Protect revenue, incentivize multi-year agreements, and secure renewal contracts in advance of expiration .

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Close Renewals: Understand customer needs and demonstrate account management capabilities to bring renewals to closure .

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Engage Key Stakeholders: Partner with decision-makers to identify customer requirements, budget, core stakeholders, and approval processes while uncovering roadblocks to ensure on-time commitments .

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Manage Territory Processes: Own and execute the quote-to-close processes for all renewals within an assigned territory .

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Defend Market Share: Effectively defend against competitive pressures .

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Forecast Accurately: Maintain and report an accurate rolling 90-day forecast of renewals .

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Cross-Functional Collaboration: Communicate and effectively partner with Deal Desk, Sales Operations, Legal, Finance, and Sales Management to navigate complex customer requests .

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Drive Process Efficiency: Assist with enhancing and improving systems and processes to increase internal operational efficiencies .

About you

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2–5 years of experience with software/subscription renewals or account management; SaaS experience is a plus .

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Fluency in German .

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Proficiency in contract negotiations, value selling, discovery, closing skills, and a consistent track record of quota achievement .

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Strong organizational and time-management skills, paired with precise written and verbal communication attributes .

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Experience creating pricing presentations and delivering them to C-level customers .

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Thrives when partnering with Sales and Customer Success teams to achieve common organizational goals .

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Ability to drive momentum and on-time renewals by connecting dots at large organizations, influencing stakeholders, and driving collaboration .

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Approaches work with empathy and a creative, problem-solving mindset .

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Capable of balancing a comple x book of business while maintaining customer satisfaction and retention in a fast-paced environment .

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Demonstrates curiosity about AI tools and emerging t echnologies, with a willingness to learn and leverage them to enhance productivity, collaborati on, or decision-making .

At Asana, we're committed t o building teams that include a variety of backgrounds, perspectiv es, and skills, as this is critical to helpin g us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still en courage you to apply .

What we’ll offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission . We believe that compensation should be reflective of the value you create relative to the market value of your role . To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit .

For this role, the estimated base salary range is between €61,600 - €78,400 . The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process . The listed range above is a guideline, and the base salary range for this role may be modified .

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), an d benefits . If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role .

We strive to provide equitable and competitive benefits packages that supp ort our employees worldwide and include

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Mental health, wellness & fitness benefits

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Career coaching & support

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Inclusive family building benefits

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Long-term savings or retirement plans

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In-office culinary options to cater to your dietary preferences

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations . If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role .

#LI-Hybrid

About us

Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.

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