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Localization Project Manager - Korean speaker
TransPerfect · seoul, Seoul-teukbyeolsi, South Korea
About The Role
- Complete administrative tasks including organization of emails and documents, import/export of data, document creation and maintenance, printing files for jobs
- Identify/understand project requirements
- Manage simple and complex projects:
- o Placing jobs, setting up jobs; calculating and assigning budgets
- o Identifying best vendors for the accounts, contacting vendors, negotiate deadlines, and prices
- o Creating purchase orders
- o Conduct final eye and project delivery upon graduation on regular, special and sample projects
- o Final check of deliverables against initial instructions
- o Billing: contact vendors to resolve issues such as invoice/word count discrepancies; data entry
- Create and track schedules for individual projects and departments
- Log costs, scores, and general job information onto spreadsheets
- Create project plans for internal and external use
- Maintain relationships with vendors: identify, recruit, engage and train vendors for accounts
- Identify and set up linguistic teams
- Follow-up with vendors, contact Vendor Management team with any requests, vendor calendar management, expansion of vendor selection and creation of potential vendor lists
- Manage, create and maintain specific accounts Translation Memory & Glossary
- Create and maintain reference material
- File preparation: format using .doc, PDF and .xls files; importing images into Word documents, PPT, etc.
- Communicate with clients and attend client calls when required
- Analyze client feedback/root cause and drive appropriate actions
- Assist, support and manage Compliance Report investigations
- Actively participate in the implementation of preventive actions
- Actively participate in the creation of immediate corrective and preventive actions
- Share knowledge and expertise with internal and external stakeholders
- Suggest improvements and innovation for existing processes
- Solve technical issues in collaboration with the appropriate support team
- Identify root causes and communicate findings to the rest of the team
- Handle escalations
- Identify and anticipate risks (severity, likelihood, early detection)
- Communicate potential failure modes to stakeholder
- Act to avoid identified failure modes
- Support training trainees (e.g. non-linguistic final eye graduation)
- Support trainees, Project Assistants and Project Coordinators managing basic jobs
- Liaise with internal Machine Translation team for set-up and training
- Utilize internal technology effectively
- Aid Project Coordinators and other Project Managers in daily tasks as needed
- Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor
Benefits
- National pension, health insurance, supplemental group health insurance coverage
Working Hours & Holidays
- Monday to Friday, 8 working hours between 9:00 AM and 6:00 PM including a 1-hour break
- 2 days off per week (weekends and public holidays)
- Paid leave (15 days in the first year) and birthday leave
Employment Type
- Permanent contract after a 6 month probation period
Others
- Office location: 17/F & 18/F TransPerfect Korea, Gwanghwamun Bldg. 149 Sejong-Daero Jongno-Gu, Seoul 03186.
- Annual health check-up (once per year)
- Free coffee, tea and fruit
- Holiday gift
- Employment discount offer
- Company events
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