Human Resources Coordinator

Description

Position Summary

The HR Coordinator supports the administration of employee benefits, leave of absence programs, HR systems, employee inquiries, and payroll operations. This role serves as a primary point of contact for employees seeking assistance with benefits, leave, and HR-related processes while ensuring accurate data management and timely follow-up across multiple HR programs.

The ideal candidate is highly organized, customer-service oriented, detail-focused, and comfortable managing multiple priorities in a fast-paced environment.

Essential Duties and Responsibilities

Benefits Administration

• Serve as a primary contact for the Benefits inbox and employee benefit inquiries.
• Assist employees with benefit enrollment, qualifying life event (QLE) changes, and benefits-related documentation.
• Provide forms, resources, and guidance regarding company benefit programs.
• Maintain accurate employee benefit records within HRIS systems.
• Collaborate with Accounts Payable on management of HR vendor invoices
• Support annual Open Enrollment activities, including system setup, testing, employee communications, and issue resolution.

Leave of Absence Administration

• Coordinate and track leave of absence requests, including FMLA, ADA, personal leaves, and other company leave programs.
• Provide employees with required leave documentation and forms.
• Monitor leave timelines and follow up regarding estimated leave start dates, extensions, and return-to-work dates.
• Maintain accurate leave records and ensure compliance with applicable policies and regulations.
• Coordinate accommodation follow-up and documentation as needed.

HR Operations & Employee Support

• Respond to employee questions submitted through HR support channels, including Ask Here and other HR service platforms.
• Manage and update employee records within Paycom and other HR systems.
• Maintain HR resource materials, including HR SharePoint site.
• Support employee communications and HR program administration.
• Assist with document management, mail sorting, scanning, and record retention processes.

Payroll & Compliance Support

• Serve as backup support for payroll processing activities.
• Assist with payroll audits, data verification, and employee payroll inquiries.
• Administer wage garnishments and related documentation.
• Generate reports and supporting documentation as needed.

Qualifications

Required

• High school diploma or equivalent.
• 3+ years of experience in benefits administration, payroll, HR operations, or a related field.
• Experience working with HRIS systems; Paycom experience preferred.
• Knowledge of employee benefits, leave administration, and HR processes.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage confidential information with discretion.
• Strong customer service and communication skills.
• Proficiency with Microsoft Office Suite, including Excel.

Preferred

• Experience supporting FMLA, ADA accommodations, and leave administration.
• Payroll processing experience.
• Experience supporting Open Enrollment administration.
• Knowledge of garnishment processing.
• HR certification (PHR, SHRM-CP, FPC, or CPP) preferred.

Key Competencies

• Customer Focus
• Attention to Detail
• Organization and Prioritization
• Problem Solving
• Communication
• Collaboration
• Data Accuracy
• Confidentiality