Barista

## Description
**Job Purpose:**

• As a Barista at Hugo's Family Marketplace (& Caribou), you will be the face of our coffee service, providing exceptional customer experiences while preparing and serving high-quality beverages and food items. Your role is pivotal in ensuring customer satisfaction through efficient service, product knowledge, and adherence to health and safety standards.

**Key Responsibilities:**

• Greet customers warmly and assist them in a friendly and efficient manner.
• Take customer orders accurately and efficiently, ensuring a positive interaction.
• Prepare and serve beverages according to Caribou standards, ensuring consistency and quality.
• Prepare food items, including pastries and sandwiches, adhering to company recipes and presentation standards.
• Operate the point-of-sale system/register with accuracy, handling cash and card transactions securely.
• Maintain cleanliness and organization of the coffee station and seating area, ensuring a welcoming environment.
• Conduct inventory checks and assist in stock management to ensure smooth operations.
• Adhere to food safety, sanitation, and health regulations to ensure a safe environment for customers and staff.
• Demonstrate product knowledge and make recommendations to enhance the customer experience.
• Collaborate with team members to ensure smooth operations and a cohesive work environment.

**Benefits:**
Full Time - Health, Dental, and Vision Insurance, 401k, Paid Time Off, and Holiday Pay.
Full Time and Part Time - Employee Discount and Time & Half Holiday Pay.
## Qualifications
**Required Education:**

• High school diploma or GED
• Caribou provides on-the-job training

**Preferred Education:**

• Some post-secondary coursework in hospitality, food service, or customer service (optional)

**Required Experience:**

• No prior experience required

**Preferred Experience:**

• 1+ year of experience in food service, café, or customer-facing retail
• Experience with POS systems or cash handling
• Familiarity with coffee preparation and espresso machines

**Required Skills and Abilities:**

• Customer service and communication
• Ability to follow recipes and beverage preparation guidelines
• Attention to detail and accuracy in order taking and preparation
• Teamwork and reliability in a fast-paced environment
• Multitasking and time management skills
• Basic math and cash handling proficiency
• Physical stamina for standing, lifting, and performing repetitive tasks
• Commitment to cleanliness and adherence to food safety standards