CUA Case Management Supervisor

Description

CUA Case Management Supervisor

Concilio de Organizaciones Hispanas | CUA3

Are you a passionate leader who believes in strengthening families and protecting children? Do you thrive in a fast-paced, purpose-driven environment where your leadership truly makes a difference?

Join Concilio’s CUA3 team and help lead impactful, community-centered child welfare work while supporting and developing a team of dedicated case managers.

What You’ll Do

As a CUA Case Management Supervisor, you’ll lead a team of case managers and play a critical role in ensuring children, youth, and families receive high-quality, compliant, and compassionate services.

You will

• Lead, coach, and support a team of case managers and support staff (minimum of 5)
• Assign and review cases to ensure quality, timeliness, and compliance with all DHS, city, state, and federal standards
• Provide guidance on complex cases involving foster care, adoption, guardianship, protective services, and more
• Support staff development through training, mentorship, and performance feedback
• Review service plans, case progress, and recommendations for closures or transfers
• Collaborate with internal leadership and external partners including courts, agencies, and community organizations
• Identify opportunities to improve workflows, policies, and service delivery
• Ensure all services are trauma-informed, culturally responsive, and family-centered

You’ll serve as a key liaison between frontline staff and leadership while helping shape the quality of services delivered across the unit.

Qualifications

What You Bring

• Master’s Degree in Social Work (MSW) from an accredited program
• At least 3 years of supervisory experience in social work (child welfare preferred)
• At least 3 years of direct social work experience, including full performance level work in child welfare
• Strong knowledge of child welfare systems, policies, and legal requirements
• Proven ability to lead teams, manage performance, and support staff growth
• Strong decision-making, communication, and problem-solving skills
• Bilingual (English/Spanish) preferred

• Why Join Concilio?
• We know that to take care of our community, we must first take care of our people.

Here’s what you can expect

Work-Life Balance

• Early Fridays to kickstart your weekend
• Generous paid time off and holidays

Comprehensive Benefits

• Medical, Dental, and Vision coverage
• Company-paid Short-Term Disability (STD) and Long-Term Disability (LTD)
• Access to Tava Health (mental health and wellness support)

Financial Security

• 401(k) retirement plan

Purpose-Driven Culture

• Meaningful work that directly impacts children and families
• Supportive leadership and opportunities for professional growth
• A collaborative, mission-focused team environment

Our Commitment

• At Concilio, we are committed to equity, inclusion, and community empowerment. We value leaders who bring compassion, accountability, and innovation to their work.
• If you’re ready to lead with purpose and make a lasting impact, we want to hear from you.
• Apply today and help us build stronger families and communities.