IT Business Systems Analyst III - Power

Williams is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, marital status, disability, veteran status, genetic information or any other basis protected under applicable discrimination law.

Do something that means something at Williams. This isn’t just a job - it’s an opportunity to explore and discover your passion with coworkers who become friends and mentors who push you to be your best self in and out of the office. At Williams, we make clean energy happen. And you can too, so bring your energy to ours.

As an IT Business Systems Analyst III, you will act as a liaison between IT and the business to ensure an understanding of business requirements when crafting and implementing new IT systems and improving existing systems!

Your work will challenge you, and with our Core Values to guide you, you’ll quickly learn and grow with us.

Responsibilities/Expectations

Acts as a liaison between the IT development group and business units for the design and implementation of new systems and improvement of existing systems

Serves as the subject matter specialist and business partner between IT and business/end-user team(s)

Translates business requirements into technical specifications to formulate technical solutions that conform to operational standards

Conducts requirements gathering, user acceptance testing, and provides recommendations based on collected information

Ensures the maintenance, development and enhancement of existing application systems meet the organizational business objectives and IT standards

Remediates application system issues through appropriate troubleshooting, incident, change and problem management standards using ServiceNow

Evaluates, develops and implements new application systems and develops technical requirements following standards for software development lifecycle

Conducts business process analyses, needs assessments and preliminary cost/benefit analyses in an effort to align IT solutions with business initiatives

Serves as the IT/Telecom Site Lead for assigned power generation facilities, owning field execution, coordination, issue escalation, and on-call support to ensure reliable operations and critical infrastructure uptime

Conducts routine site walks and system assessments; proactively identifies risk and implements preventative and corrective actions to maintain system availability

Installs, configures, and troubleshoots network and telecommunications systems (routers, switches, firewalls, fiber, wireless, and remote communications), leading field diagnostics and restoration efforts across industrial and remote environments

Maintains accurate field documentation and asset tracking while ensuring compliance with safety, cybersecurity, and regulatory requirements

Other duties as assigned

Education/Years of Experience

Required: High school diploma or GED and a minimum twelve (12) years' IT experience, OR Associate's degree and a minimum eight (8) years' IT experience, OR Bachelor's degree in IT-related field and a minimum five (5) years' IT experience

Other Requirements

Meet field requirements, including maintaining a valid driver’s license, the ability to lift up to 50 pounds, and the capability to safely work at heights

Demonstrates excellent organizational/interpersonal skills and safety as the utmost priority

Must be able to work on-site five days per week during the initial onboarding period

Proficiency in Microsoft Office Applications and PC skills

#LI-CT1

Why Choose Williams?

We are committed to providing our employees with competitive compensation and benefits as part of your Total Rewards package to help protect your current and future physical, emotional, and financial health. We generally offer health benefit programs to our employees and their families that are competitive and flexible enough to meet your needs, and retirement benefits to allow you to invest now for financial security when you retire. With rich learning and development programming and a high internal mobility rate, you are not just applying to a job with Williams; you are embarking on an exciting career!

Competitive compensation

Annual incentive program

Hybrid work model - one work from home day each week for most office-based roles

Flexible work schedule for most field-based roles

401(k) with company matching contribution and a fixed annual company contribution

Comprehensive medical, dental, and vision benefits

Generous company-paid life insurance and disability benefits

A consumer-driven health plan option with the potential for a generous company contribution to a Health Savings Account

Healthcare and Dependent Care Flexible Spending Accounts

Paid time off, including floating and company holidays

Employee stock purchase plan

Robust employee learning and development

High internal mobility (we promote from within)

Parental leave (we provide up to 6 weeks for each parent)

Fertility coverage and adoption benefits

Domestic partner benefits

Educational reimbursement

Non-profit donation matching contributions and time off to volunteer

Employee resource groups

Employee assistance programs

Technology to make our work more productive and collaborative

Regular employee engagement surveys and feedback processes

Williams has a long history of making a significant difference in the communities where we live and work, and we strive to cultivate an environment of employee inclusion, innovation and passion that values all voices and opinions. We help each other succeed and great things happen when people from a diverse set of backgrounds come together. Together, we make clean energy happen.

Eligibility and benefits are governed by the terms of the applicable plan or program document which can be amended or terminated at any time.

For more information, please visit Total Rewards | Williams Companies.

Education Requirements

Bachelors (Required)

Skill Requirements

Competency Requirements