Guest Specialist / Front Desk

Description

Annastasia Salon is seeking a Guest Specialist to join our multi-location team. This role is the first impression for our guests — warm, polished, service-minded, and ready to help create an exceptional salon experience. If you love people, organization, and teamwork in a fast-paced environment, you’ll thrive here.

We’re a family-owned, fourth-generation salon company with a supportive, upbeat culture grounded in kindness, clarity, and growth.

What You’ll Do

You’ll be the hub of the salon — supporting guests, stylists, and operations with professionalism and warmth.

Daily Responsibilities

• Welcome and check in guests
• Make sales offerings and recommendations
• Answer phones & assist with scheduling
• Support stylists and guests throughout the day
• Organize and maintain retail shelves
• Handle point-of-sale transactions
• Keep the salon tidy, clean, and inviting
• Multitask in a fast-paced environment
• Provide clear, friendly communication
• Show up reliably and on time

What We Offer

✨ Competitive Pay & Growth

• Minimum wage + monthly bonuses
• Pay raises available within your first 6 months
• Clear career path within our Support Staff structure

✨ Perks & Benefits

• Free hair services (with booking guidelines)
• Paid sick time (40 hours annually)
• Staff referral bonuses
• Flexible, supportive leadership team
• A fun, encouraging, and community-focused work culture

✨ A Place to Grow

We invest heavily in training and development. You’ll receive

• A full one-month training program
• Quarterly team meetings
• Ongoing coaching and 1:1 support
• Opportunities to level up your responsibilities and pay

Qualifications

Scheduling

• We need full and part time staff, 20–40 hours per week
• Must have some scheduling flexibility. We are open 7 days a week from morning till night.
• We will ask you to commit to a schedule for your first 90 days.

Sales experience is helpful but not required — we’ll train you. What matters most is kindness, presence, reliability, and the desire to make people feel amazing.

Who You Are

• Warm, personable, and great with people
• Organized and detail-oriented
• Calm under pressure
• A team player who loves helping others
• Comfortable learning new systems and technology
• Coachable, motivated, and growth-minded

If you love a busy, high-energy environment and you enjoy being the glue that holds a team together, you’ll fit right in.

Our Commitment to Equity & Inclusion

Annastasia Salon provides equal employment opportunities to all employees and applicants — and we mean it.

We do not discriminate based on race, color, national origin, religion, sex (including pregnancy), age, disability, citizenship, gender identity/expression, sexual orientation, marital/family status, veteran status, or any other protected class under federal, state, or local law.

We are committed to fostering a diverse, equitable, and inclusive workplace where everyone can thrive.

Studies show women and people of color often hesitate to apply unless they meet 100% of the qualifications. If this role excites you but you’re unsure if you meet them all, please apply anyway. We’re looking for heart, potential, and alignment with our values.