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Senior Solutions Engineer

Specright · Remote, United States

Customer SuccessSenior LevelRemoteQuick applycontractabout 2 hours ago

About The Role

Specright is the first purpose-built, patented platform for Specification Management. Whether it's packaging, raw materials, formulas, products, or machines, Specright helps companies digitize, map, and take action across their supply chain to reduce costs, increase profitability, and drive sustainability. Specright serves customers across industries, including packaging, food and beverage, consumer packaged goods, pharmaceutical, retail, industrials, and more.

As a Senior Solutions Engineer, you will play a key role in supporting the sales team by providing technical expertise and solutions that address client needs. This position involves collaborating with account executives to understand customer requirements, presenting product demonstrations, and building strong technical relationships with prospects and clients. You will help drive sales growth by communicating the technical capabilities of our solutions, troubleshooting customer issues, and guiding clients through the sales and implementation process. This role requires a mix of technical skills, customer empathy, and the ability to convey complex concepts in an accessible way.

Beyond acting as an advisor to Sales and the day-to-day of the role, a Lead Solutions Engineer is expected to be a cross functional player within the organization driving change and best practices across multiple groups and contributing back to the business.

Responsibilities and Duties

  • Collaborate with sales teams to identify client needs and propose effective technical solutions.
  • Assist in creating and delivering product presentations and demonstrations tailored to customer requirements.
  • Serve as a trusted advisor to customers by providing in-depth technical knowledge and support.
  • Work closely with product and engineering teams to ensure customer feedback is considered in product development.
  • Support technical documentation, solution customization, and client onboarding.

Valued Experience

  • 5 - 7 years of experience as a SaaS Solution Engineer or Technical Consultant preferred
  • 5+ years prior experience selling B2B software solutions into targeted accounts
  • Salesforce Platform and Salesforce Experience
  • Experience developing software demonstrations
  • Discovery skills to liaise with customers to understand their business challenges, configure & run complex evaluation labs and drive them to a technical win
  • Excellent persuasive presentation skills in order to present technical solutions to prospects and existing customers
  • An entrepreneurial attitude to proactively take on projects and execute on them with little direction
  • Success in an early-stage tech startup environment with Enterprise/ SaaS

Credentials

  • 2+ relevant technology or industry certifications
  • 1-2 Salesforce platform specific certifications
  • Location
  • USA remote

Why Specright

  • Entrepreneurial culture. We're fast-paced, informal, and flat. Collaboration and innovation matter more than hierarchy or fear of mistakes.
  • Real impact. Your work will power AI capabilities that touch real supply chain decisions across major industries.
  • Autonomy and ownership. We hire senior people and trust them to make decisions, ship fast, and continuously improve what they build.
  • Global team. You'll collaborate across time zones with talented colleagues who care about craft.
  • Competitive perks. Competitive salaries, flexible work hours, and a full benefits package (Medical, Vision, and Dental).

We are an energetic company with an entrepreneurial, informal, versatile, intelligent, and fast-paced culture. We are a 100% remote company and promote an open and relatively flat organization with an emphasis on collaboration, sharing ideas, and information. It's more important to innovate than to worry about making mistakes.

Specright is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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