RFID Printer Technician

Description

Position Overview

• The RFID Printer Technician is responsible for supporting the deployment and upgrade of RFID-enabled printing
• solutions across customer shipper locations. This role is critical to the successful rollout of RFID tunnel
• implementations by ensuring that all printers are properly installed, configured, and validated to meet operational
• and labeling requirements.
• The technician will replace existing printers with RFID-capable Zebra printers, configure settings to match existing
• print formats, and verify that RFID tags are properly encoded and embedded within labels.

Key Responsibilities

Printer Installation & Upgrade

• Replace existing non-RFID printers with RFID-capable printers (primarily Zebra models)
• Install, configure, and test printers at customer shipper locations
• Ensure all hardware is properly connected (network, power, peripherals)

Configuration & Validation

• Configure printer settings to match existing label formats and workflows
• Validate that labels print identically to current output (format, barcode, readability)
• Verify correct RFID encoding and successful tag embedding in each label
• Ensure EPC/tag data is written correctly during print operations
• Perform test prints and scan validation to confirm system accuracy

RFID & Printing QA

• Troubleshoot encoding failures, print issues, and connectivity problems
• Identify and resolve issues related to tag readability, encoding errors, or label defects
• Assist in diagnosing printer performance problems (configuration, media, hardware)

Deployment Support

• Support RFID tunnel rollout projects in coordination with implementation and project teams
• Participate in onsite installations, cutovers, and go-live support
• Document configurations and installation steps for consistency across locations

Maintenance & Support

• Provide ongoing support for deployed printers (break/fix, reconfiguration, tuning)
• Ensure printers remain calibrated and operate within required specifications
• Assist in developing SOPs and best practices for printer setup and maintenance

Qualifications

Required Qualifications

• 2+ years of experience with thermal printers (Zebra preferred)
• Hands-on experience installing, configuring, and troubleshooting hardware in the field
• Basic understanding of RFID technology and label encoding
• Strong attention to detail—especially in validation and quality assurance
• Ability to follow technical procedures and ensure consistency across deployments
• Comfortable working in warehouse, shipping, or industrial environments

Preferred Qualifications

• Experience with RFID printers, tagging, or AIDC solutions
• Familiarity with Zebra ZPL and printer configuration tools
• Experience supporting large-scale rollouts or multi-site deployments
• Knowledge of barcode standards and label formatting
• Understanding of RFID tunnels, portals, or supply chain workflows

Additional Requirements

• Ability to travel (up to 50–75% depending on rollout phase)
• Ability to lift and install hardware equipment (printers, mounting kits, etc.)
• Strong communication skills for working with onsite operators and project teams

Success Metrics

• % of successful printer installs completed without rework
• Accuracy of label output and RFID encoding validation
• Reduction in print/encoding-related issues post-deployment
• Speed and consistency of rollout across shipper locations