Lead Generation Specialist (No Sales Req'd) (55003)

Description

• Location: Home Depot Store - Mall 205 - SE Portland
• Consistent weekly schedule — no late nights
• Wednesday–Saturday | 9:00 AM – 5:00 PM - 25–30 hours/week
• *$21 - $24/HR DOE + Bonuses (Most team members earn an additional $200-$800 per month in appointment bonuses)*

About the Role

Looking for a social, active job where you talk to people (not sit behind a desk) — but without cold calling or high-pressure sales?

Columbia NW Heating is hiring a part-time Home Depot Brand Ambassador inside the Home Depot located at Mall 205 in Portland. Your job is simply to talk with homeowners, answer basic questions, and schedule free in-home estimates for our HVAC team. You are *not* selling anything and you are not responsible for closing sales.

You will be the first point of contact for customers exploring home comfort solutions. Your goal is simple: engage shoppers, spark conversations, share helpful information, and schedule in-home consultations with our expert technicians. No selling, pressure, or closing required — just genuine connection and helpful guidance.

This role is a great fit for

• Retail associates
• College students
• Outgoing retirees
• Anyone interested in getting into sales without sales pressure

This role is NOT

• Not door-to-door
• Not high-pressure sales
• Not telemarketing
• Not commission-only

Key Responsibilities

• Be the Face of the Brand: Warmly greet and engage shoppers, representing The Home Depot with professionalism and authenticity.
• Set Appointments with Ease: Use our user-friendly mobile app to book in-home consultations for HVAC evaluations—no sales pitches required.
• Educate & Inform: Distribute brochures and explain the benefits of our HVAC products and services in a clear, friendly way.
• Collect Customer Insights: Capture feedback and share insights that help improve customer experience and engagement.
• Collaborate with Teams: Partner with Sales and Service teams to ensure smooth follow-up and high-quality customer interactions.

What Success Looks Like

• You approach challenges with problem-solving and good judgment.
• You stay organized, manage your time well, and maintain an upbeat attitude.
• You communicate clearly, present confidently, and build rapport easily.
• You’re motivated by goals and enjoy helping customers find solutions that truly meet their needs.

Benefits

• Paid Sick Leave
• Employee Assistance Program