Philanthropy Learning Operations Specialist

What We Can Achieve Together: The Philanthropy Learning Operations Specialist supports the Philanthropy Learning team within the Development division by coordinating learning operations (scheduling, logistics, communications, quality control, procurement, reporting and project management) for onsite, virtual, on-demand, and blended experiences. The Philanthropy Learning Operations Specialist supports the Philanthropy Learning team’s strategic priorities by delivering day-to-day program operations, maintaining accurate data and reporting, improving processes, and providing responsive communications with internal partners and external stakeholders. The role supports smooth, inclusive delivery through strong logistics coordination, relationship management, and responsible, human-centered use of AI tools. Manage end-to-end learning operations across multiple projects, coordinating schedules, dependencies, and deliverables. Plan and deliver logistics for instructor-led learning (in-person and virtual), serving as the onsite/virtual logistics lead during live sessions. Promote offerings; manage registration and participant communications; and triage inquiries with timely, customer-service oriented responses. Build and manage relationships with host sites and internal partners (e.g., IT, Office Services, and business-unit office management) to ensure smooth delivery. Support inclusive learning environments by coordinating accessibility accommodations and attendee needs (e.g., A/V, microphones, room setup, and dietary restrictions). Support on-demand learning development by learning required tools and co-creating content with teammates. Draft, maintain, and validate learning assets and offerings to ensure quality, accuracy, and alignment to intended outcomes. Maintain learning systems and repositories (e.g., Learning Catalog, CONNECT, and ConservationTraining.org) and curate existing resources. Maintain data integrity and produce metrics and reports on offerings and engagement to support decision-making. Coordinate purchasing, invoices, and vendor contracting in alignment with organizational policies. Serve as a resource for learning operations by resolving internal process and system issues, improving workflows and documentation, and pivoting quickly to meet changing needs. Use AI tools responsibly and in a human-centered way (e.g., protect confidential information, mitigate bias, and validate outputs) in alignment with organizational guidance. We’re Looking for You: Are you energized by helping complex work run smoothly and enabling others to do their best work? As a Philanthropy Learning Operations Specialist at The Nature Conservancy, you’ll support our global fundraising community by coordinating the people, systems, and logistics behind high‑quality learning experiences across in‑person, virtual, and on‑demand formats. Working closely with colleagues across teams, you’ll help keep learning efforts organized and moving forward, adapt as priorities evolve, and contribute to inclusive, well‑run experiences from registration through reporting. If you enjoy improving processes, keeping information and systems organized, using technology (including AI) responsibly, and supporting fundraising and conservation outcomes, this role offers a meaningful way to contribute to a mission you can truly believe in. What You’ll Bring: Bachelor’s degree and 2 years related experience or equivalent combination. Experience coordinating administrative processes. Experience generating reports and interpreting data. Experience in business writing, editing, and proofreading. Experience organizing time and managing diverse activities to meet deadlines. Experience working across teams and communicating with a wide range of people. Salary Information: The starting pay range for a candidate selected for this position is generally within the range of $76,900 – $84,000. This range only applies to candidates whose country of employment is the USA. Where a successful candidate’s actual pay will fall within this range will be based on a variety of factors, including, for example, the candidate's location, qualifications, specific skills, and experience. Please note countries outside the USA would have a different pay range in the local currency based on the local labor market, and not tied to USA pay or ranges. Your geographic location will be confirmed during the recruitment. Who We Are: The Nature Conservancy’s mission is to protect the lands and waters upon which all life depends. As a science-based organization, we create innovative, on-the-ground solutions to our world’s toughest challenges so that we can create a world in which people and nature thrive. We’re rooted in our mission and guided by our values, which include respect for all people, communities, and cultures. Whether it’s career development, flexible schedules, or a rewarding mission, there’s many reasons to love life inside TNC. Want a better insight to TNC? Check out our TNC Talent playlist on YouTube to hear stories from staff or visit Glassdoor. One goal is to cultivate an inclusive work environment so that all our colleagues around the globe feel a sense of belonging and that their unique contributions to our mission are valued. In addition to the requirements in our job postings, we recognize that people come with talent and experiences outside of a job and consider each applicant’s unique experience. Please apply – we’d love to hear from you. To quote a popular saying at TNC, “you’ll join for the mission, and stay for the people.” What We Bring: Since 1951, TNC has been doing work you can believe in. Through grassroots action, we have grown from a small non-profit into one of the most effective and wide-reaching environmental organizations in the world. Thanks to more than 1 million members, over 400 scientists, and the dedicated efforts of our diverse staff and partners, we impact conservation around the world! TNC offers a competitive, comprehensive benefits package including health care benefits, flexible spending accounts, a 401(k) plan with an 8% employer match, parental leave, accrued paid time off, life insurance, disability coverage, employee assistance program, other life and work well-being benefits. Learn more about our Benefits and Perks here. We’re proud to offer a flexible work environment that supports of the health and well-being of the people we employ. Our recruiting process includes a rolling interview process to ensure we engage applicants in a timely manner. This means we may review applications in the order in which they are received. Once a strong candidate pool is identified, the role will be unposted. The timeline may vary depending on the expressed interest in the role, so we highly encourage candidates to apply as soon as possible. Employees must submit their application by logging into Workday and applying via the Jobs Hub. The Nature Conservancy is an Equal Opportunity Employer. Our commitment to equal employment opportunity includes the recognition that our conservation mission is best advanced by the leadership and contributions of people of all backgrounds, beliefs, and culture. Recruiting and mentoring staff to create an inclusive organization is a priority, and we encourage applicants from all cultures, races, colors, religions, sexes, national or regional origins, ages, disability status, sexual orientation, gender identity, military, protected veteran status or other status protected by law. The successful applicant must meet the requirements of The Nature Conservancy's background screening process. Do you have military experience? Visit our U.S. Military Skills Translator to match your military experience with our current job openings! TNC is committed to offering accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or an accommodation due to a disability, please send a note to ✉ Sign in to view email with Request for Accommodation in the subject line. The Nature Conservancy is a global environmental nonprofit working to create a world where people and nature can thrive. Founded in the U.S. through grassroots action in 1951, The Nature Conservancy (TNC) has grown to become one of the most effective and wide-reaching environmental organizations in the world. Thanks to more than a million members and the dedicated efforts of our diverse staff and over 400 scientists, we impact conservation in 79 countries and territories: 37 by direct conservation impact and 42 through partners. To conserve the lands and waters on which all life depends. Our vision is a world where the diversity of life thrives, and people act to conserve nature for its own sake and its ability to fulfill our needs and enrich our lives.