Senior Storage Engineer

Key Responsibilities

• Defines, documents and enforces system standards. Document Global Infra Design – a high-level description, with diagrams, of how the Wolfspeed technologies integrate.
• Designs are prepared as per the Site Classification. Include Site Decision Matrixes, i.e. how do we decide which Classification a site is, based on number of employees, types of applications used, or business criticality. These templates should be used repeatedly to build networks at each new site.
• Innovation - Advise on future technology changes that present opportunities for a product. Improving Wolfspeed’s ability to manage its technology cost and leverage its technology investments.
• Define, develop and maintain secure, reliable, and scalable Infra services that meet Wolfspeed’s ongoing and evolving business requirements
• Improve proactive management of the environment as demonstrated by continuous reductions in Incidents and the analysis and prevention of Problems and improvement of performance, availability and reliability
• Collaborating with engineers to design and implement servers, storage, containers, network etc. and mentor team members on technical issues
• Ensure environment is monitored for resource utilization, performance, firmware etc. Report the finding to management with a plan to mitigate the potential issue
• Perform regular tests and audits. Troubleshoot issues and document the resolution
• Delegating maintenance tasks to junior engineers to help increase knowledge
• Developing status reports and sharing with management, dealing with escalated support issues and driving to resolution
• Develop and maintain complete technical documentation. Communicate with users when needed
• Good knowledge of cloud networking technologies and containerization platforms including Azure and AWS

This Job is Right for You if You Have (Minimum Requirements)

• Bachelor's or master's degree in computer science, information systems, or related field
• 7+ years of professional experience in infrastructure, particularly with NetApp, Pure and Cohesity backup technologies integrated with Vmware, Openshif and other hypervisors
• Experience in technologies but not limited to: VMware, Cloud, NetApp, Containers, Clustering, LAN, WAN, data center, Active Directory, SDDC, and remote access technologies and approaches
• Strong problem-solving skills with excellent written and verbal communications skills
• Ability to work with business stakeholders to understand and define requirements for small projects and enhancements
• Experience with cloud and network architecture, scripting, and writing protocols
• Comfortable with computing, frameworks, hybrid cloud, and communications systems
• Experience with scalability, failover, and IaaS systems and protocols
• MCSE and other Infra certifications
• Act as technical resource and point of contact for technical escalations
• Experience with NetApp AFF’s and the switch configuration
• Understanding of cabling, SFP’s and other hardware components related to SAN
• Experience with block, object and other storage protocols not limited to NFS or SMB
• Hands on experience on large data migrations in cross platform and multi-site environment
• Experience handling support tickets with vendors and 3rd party engineers for troubleshooting, parts and other support related activities
• Proficiency in Windows server stack, Redhat and other flavors of Linux
• Evaluate storage hardware ability to support specified requirements and determine potential blocks
• Assess risks and mitigation strategies within the Storage environment to avoid potential issues
• Automate reporting and tracking of key metrics and data for management
• Operationalize resilient and high availability NetApp clusters including metro clusters, storage grid, bluexp, snapmirror based technologies
• Experience with Vmware clustering, Storage mapping, datastore protocols and volume mounts in Linux
• Experience with Active Directory Storage Objects, SDDC, Containers, remote access technologies
• Experience with Scripting in ONTAPCLI, Powershell, Terraform and powercli
• Experience with AWS cloud EC2, S3, EBS, and VPC’s
• Experience with Azure cloud VM, Blob storage, Managed Storage and Azure virtual network
• Flexibility to work shift schedules and on-call duties as required

Preferred Qualifications

• Understanding of IT service management (ITSM) techniques, policies, along with establishing SLA's, KPIs and other key operational metrics
• Requires excellent writing skills to support document project plans, procedures, policies and general staff, management and communication
• Outstanding verbal communication skills; proven ability to communicate effectively at all levels
• Ability to deal with complex difficult problems involving multiple facets and variables in non-standardized situations