Full-Time Parts Counter (Sioux Falls, SD)

Description

Billion Automotive is a family-owned business since 1935. We have built our name and reputation on customer satisfaction. We are a growing multi-state organization with more than 25 locations in Iowa, Minnesota & South Dakota! If this is a culture you are striving to be a part of, Billion Auto of Clinton is now hiring PARTS COUNTER ASSOCIATE!

QUALIFICATIONS

• -Valid driver’s license & acceptable driving record required
• -Customer service experience required (DOES NOT NEED TO BE AUTO PARTS SPECIFICALLY)
• -Demonstrate a positive and helpful attitude while helping customers
• -Requires a working knowledge of automotive systems, replacement parts sales, and needs of repair professionals
• -Ability to work independently and as a team in a fast-paced environment

ABOUT YOUR ROLE

• -Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner.
• -Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
• -Answers phone calls, providing price quotes and other information.
• -Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
• -Provides high level of service to internal and external customers.
• -Pulls and fills orders from stock.
• -Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
• -Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
• -Notifies the service advisor and the customer when special ordered parts have been received.
• -Notifies the body shop when all parts have arrived and when they will be delivered.
• -Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number.
• -Follows up on back-ordered parts.
• -Replenishes assigned inventory daily.
• -Keeps orderly records of all repair orders, invoices, insurance estimates and special-order parts.
• -Sets up orders for daily shipment, delivery or pick-up.
• -Participates with the parts manager in maintaining a lost sales tracking program.
• -Other tasks as assigned.

Qualifications

WHY BILLION?

Take advantage of Billion's competitive and comprehensive benefit package! We offer health, dental, vision, disability, life, accident & cancer insurance for all full-time employees.

Additional Benefits Include

-401K (with company match)

-HSA & FSA

-PTO

• -Employee Assistance Program
• -Paid Holidays
• -Employee pricing on vehicle purchases and service
• -Opportunities for advancement - we believe in promoting from within!